chordiajewels.comReviews of chordiajewels.com

Response from chordiajewels.comDec 3, 2025

We’re truly sorry to hear that your experience didn’t meet expectations. As specified in our shipping policies: The local customs office of the destination country may impose customs fees, import duties, taxes, and compliance and other government agency charges to your international order. The recipient of the shipment will be responsible for all the additional charges required for customs clearance. On the arrival of your order at customs, you will either be contacted by our shipper or directly by the customs office to arrange for the payment of any charges that may be due. Chordia Jewels has no control over the estimated duty and tax rates. https://www.chordiajewels.com/policies/shipping-policy

Response from chordiajewels.comNov 1, 2025

We’re sorry to hear about your concern. We can assure you that we only deal in 100% natural gemstones. You’re welcome to have the stones tested at any certified gemological laboratory worldwide — we’re confident they will be verified as natural.

Response from chordiajewels.comNov 1, 2025

We’d like to clarify that your order was shipped on 17th October, and tracking details were automatically sent to your registered email at that time. We also responded to your earlier emails, and according to the tracking records, your package was delivered on 21st October. We truly hope you have received it safely and are happy with your purchase. Please don’t hesitate to reach out if you have any further questions or need assistance

Response from chordiajewels.comApr 15, 2024

Per our guidelines for orderding a gold jewelry, it's important to note that no company holds authority over the export or customs duties set by any destination country's government. You may check shipping policies on website: https://www.chordiajewels.com/policies/shipping-policy