Jay S.
For the most part it was packed really…
For the most part it was packed really well. Unfortunately, the silicon pad was just inside the wrapper and it got cut while I was opening the package.
Response from ChopChop USASep 17, 2025
Thank you for your feedback! We’re glad to hear the packaging was mostly secure, but we’re very sorry to learn that the silicon pad was damaged while opening. We will review our packing process to ensure better protection in the future. In addition, we have sent you an email—please check your inbox or spam folder as well. Thank you!