Chit ChatsReviews of chitchats.com

Twice I’ve ordered items that shipped from Vancouver, BC (seller location) to Saskatoon, SK (my location) and both times the parcel was shipped from Vancouver to Mississauga, ON before going to Saskatoon. That’s a 6,000km detour that added 4 extra days to the original delivery date. Absolutely makes no sense and tells you all you need to know about how inefficient this carrier is. They also do not respond to customer service inquiries so would recommend avoiding this Clancy.

I ordered two candles from Etsy. The seller is in Calgary and I am in Nova Scotia. The shipment has been "in transit" since February 20th. Today is March 3rd. No info. No updates. It still says "Estimated delivery in 4 business days" which would have been February 26th. Every day or two it updates to "in transit" with the current date, but no city, and no further information. Chit Chats had originally given a delivery date of March 2nd, but that has now come and gone, and I have no clue where my stuff is. They're just candles, but they were very expensive, and I would like to actually receive them. Zero stars. Dreadful.

Worst courier ever !!! Had a bad experienced ! , all my parcels was lost (9 boxes in total , as I had a business and do ships within Canada ) Tried CHITCHATS SELECT to send all my parcels , book in their website ,then assigned CANPAR ( their third party courier) to pick it up the parcels and hand over to them ( that’s the process in their website) and after it has been picked it up by the Canpar staff , I noticed 2 days after , the tracking number of each parcel was still not updating . I called Chitchats , but no one help me out !! They want me to call Canpar , yes I did ! , many times!!! , but Chitchats didn’t even help me out as they’re working with Canpar too ! Canpar help me to find my parcel ( took about 3 months ) , I don’t know if they try to find it or what !!! ( or just fooling me ! ) , They advised for insurance claim but they said not on their part but in Chitchats Selects, sent an email to them but no action or response!!!!! Steal my parcel (worth 1000cad) all beauty products !!!! Really disappointed! Don’t trust this company ! CHITCHATS AND CANPAR !

Deceptive practices from start to finish. The tracking is horrible and ineffective, plus you have to switch to a different tracking number when they switch shipping companies mid ship. The package is now 4 days late after their promised delivery date. Ineffective, inefficient, incompetent and incapable. I had held off trying this company and now I wished I had never used them. Run!

Do not use this company.. if you are purchasing a product and see this is the shipping company, run! I placed an order it got shipped December 14, I was told 4to8 business days.. I am still waiting and today is jan 4.. the package sat at their facility for 10 days before it moved.. DO NOT USE THIS COMPANY

My shipment was lost during delivery. I filed for compensation (i have been paying for insurance for over a year). It has been impossible to talk to a human and the chatbots have not been helpful at all. If you are not going to address these problems, why are we paying insurance?

This company is terrible. They said they attempted a delivery, which was 100% false. I was home the entire day. We had a very light snowfall (1 cm), and not a single footprint to my door. And good luck getting any customer experience. Shame on any company using Chit Chats to save a couple bucks on shipping at the expense of actually serving their paying customers.

Two packages in one year didn't get delivered to me with ebay sellers who used chit chats. It took over three weeks ti even get a delivery notice which just said "delivery assumed" and nothing arrived. When i contacted them all I got back was an email that said contact the seller. Terrible service and I will never order anything from a seller that uses it.