Chip'n WIN - Sweepstakes CasinoReviews of chipnwin.com

Lets start off by saying this place is still in their beta and the score i gave them considers this. Ive had small issues with the payment and redemption systems currently in place BUT their customer support is top notch and had everything sorted out in well under 24 hours. Even with the issues their redemption times are much faster than all the similar sweeps casinos. Welcome offers are on par or better than most. If they continue to improve I can easily see this place being in the very top tier of sweepstakes casinos. They're almost there already, while still being in beta. I look forward to seeing the full launch.

They won't verify my identity with my state ID. I won $117 and then they shut down my ability to play without verifying but it won't accept my missori state I'd

Had no problems at all. Bought a coin package, played and won. redeemed on the site and had the money the next day. Played again and won again. Put in another redemption, so we'll see if this one comes fast also. Had some questions along the way and customer service answered them all quickly via the live chat. All in all a very smooth experience from purchase to redemption.

Great casino and game selection. Fast redemptions. A little glitchy in some games but overall I love Chipnwin!

Terrible new social casino site. The site has incredibly glitches, and customer service is awful. I've even made purchases that weren't properly credit. This site also uses shady practices, and recently restricted the access of several users with blatantly disrespectful accusations and a failure to take personal ownership over their services/product.

Shady practices. After redeeming several times, and coming up ahead they put a restriction on my account...denied my last redemption, and are refusing to issue a refund for the redemption. They accused me of violating terms, and "various manipulations". Apparently, there were some inaccuracies with their records and they tried to put the full blame on the customer. If the site glitches, they're going to blame you. This is a lack of ownership, and accountability on the site. Their website had numerous payment processing issues, and there were numerous times I was unable to submit a payment after confirming with my bank no restrictions. It seems they've decided to scapegoat, and cast blame on the customer. I would not recommend ChipnWin to anyone. There's a multitude of glitches, processing issues, and the tone of the customer support staff in this situation was uncalled for. While this show initially showed promise, the way in which they accused customers for their own website's errors is incredibly unprofessional. There's so many established, and fully functional social casino sites. Chipn'win falls short in the customer service department, along with an incredibly glitchy website. I was so disgusted with how I was treated, I went ahead and requested they close my account. RUN!

I will update this review once I have been paid out my redemptions (or not) Stellar site, hit pretty well, the cashout process has been a headache and the system had some “rough edges” which hopefully will get polished before the public release. I should have a cash out coming soon. If all goes well and I get all my money, will update this as ⭐️⭐️⭐️⭐️⭐️ and will update with the result of the experience. If it doesn’t pay out I will update with ⭐️ and an explanation as well. I hope for the best as I waited a long time to get access my SC with them. UPDATE***** They only cashed out $100 (on a gift card, not even real money) and declared I needed to deposit more to withdraw. They also said the rest of my winnings were null and void, because I had received my winnings from free play… but they would allow me to keep them to play around with if I wanted. WTH? Shady, shady, shady. That’s NOT HOW SWEEPSTAKES WORK. They are criminals in my eyes. Update 2***** I went ahead and included chat transcript of what support told me for everyone to read. Everyone should know the facts of their unfair business practices and nontransparent rules (seemingly designed to confuse and defraud). ________________ Hi J******, Your redemption request has been processed successfully. Please note that, according to our Sweepstakes Rules, the following conditions apply: • Section 7.4: Winnings from Sweepstakes Coins received through free prizes (e.g., Crystal Wheel, Visiting Rewards, Quests) are subject to a maximum redemption limit of 40. Any winnings exceeding this amount cannot be redeemed. • Section 7.4.1: If Sweepstakes Coins from both purchased Gold Coin packages and bonuses were used, the redeemable amount is calculated proportionally based on their respective contributions. Based on these rules, we have automatically adjusted your redemption request to reflect the eligible amount. Your available redeemable balance was 62 However, we proceeded with your request for 98 due to your situation Please note that winnings above 40.00, which were won using SC received from promotions (1,238 winnings), are not eligible for redemption. You are welcome to continue playing with these SC, but they cannot be withdrawn. If you prefer to remove these bonus winnings from your account to redeem without limitations, let us know, and we will assist you accordingly. Thank you for your understanding! If you have any questions, feel free to reach out. Best regards, Chip’n WIN Support Team _____________

I have been visiting the app and it just launched when I went to verify the 3rd party company they use verification failed this as never been issued at any other sweepstakes casino I play . The response from chipnwin was they couldn't provide service at this time . I had over the minimum redemption amount to redeem so I guess they decided to lose a loyal customer than verify and pay out. Bad business.