Sharon
This is absolutely the worse platform…
This is absolutely the worse platform I've ever dealt with i won off of a 30 cent daily gift and during play they stopped my game when I reached 1,000 dollars. Then refuse to pay out said Tennessee was a restricted state. I studied there rules and regulation, not one time in their revised pages did it say Tennessee was a restricted state, also after the winning a big red box at the top of screen , starting staying on the phone. They offer 24 /7 support but thats a lie. They made me hold up a piece a paper. And write on the paper. Excalty what they said. Word for, word. Dont add to it and dont take away from it. I was make to hold the paper in front of me and take pictur.only to give me 20 reasons why it wasn't right and to retake it over 40 xs for them After that they blaced my account only to make me do something else. Out of a $1000 I got one gift card. They made me miserable. Does anything. I'm in the middle of suing this platform
Response from Chip'n WIN - Sweepstakes CasinoFeb 27, 2026
We’re truly sorry to hear about your experience and that it left you feeling this way. That’s never the impression we want anyone to have. All actions taken on accounts — including verification steps, gameplay reviews, and state eligibility checks — are handled strictly in accordance with our published Terms & Conditions and applicable regulations. The requirements you mentioned were part of our standard verification process, which is in place to protect both our players and the integrity of the platform. We also want to clarify that our support team operates 24/7, and we respond to all players as quickly as possible, regardless of the time they reach out. We understand that verification can sometimes feel frustrating, especially when documents need to be resubmitted, but these steps are required for compliance and security purposes. Our platform is licensed and operates within the legal framework that governs our services. State eligibility and restrictions are determined based on regulatory requirements, and we apply them consistently. We’re genuinely sorry that your experience felt negative. Our goal has always been to provide a fair and positive environment for everyone, and we never want a situation to escalate to this point.