chillwellshop.com is listed under Furniture Stores.
chillwellshop.com (chillwellshop.com) has 79 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Shalayla E.
I wish I could give this product a -zero. This product does nothing as described, the reviews are fake. Contact the seller for a refund, they said they would do a partial refund. I paid a total of $129 and they issued a refund of $9.62. Horrible product, true scam DO NOT PURCHASE THIS PRODUCT. JUST BUY A REGULAR FAN IT WORKS BETTER.
Melanie A.
Do not buy this product it sucks ! They are not telling the truth when they say if you are not happy with product you can get a full refund . They do not give you your money back at all . It doesn’t cool off anything g and they need to charged all the ti e . Do not waste your time or money on this product .
Scott M.
The product sucks
Humphrey
Lesson Learned , Check with Trustpilot B4 buyin online ppl ! ________ just Trustpilot , means NO "YouTube" etc2
John A.
Unit is overpriced and not very efficient. Would not hold a charge. Company refused to accept a return gave a 30% refund instead. Advertises that the unit can cool any room. That is false.
Janice H.
with a full charge it ran 2 hours the first time, 1 hour 40 minutes the 2nd time and only one hour the 3rd time.
Laurie S.
This little portable AC unit is actually the worst purchase ever made. It claims to cool at least a 350 s.f. room 'within minutes'; it couldn't even cool a room much smaller than that. Plus the fact that it keeps turning off and won't let it be turned back on until about 40 minutes has passed. Additionally, the $10 electrical plug (to attach to the USB cord) sold by Chillwell got REALLY hot during recharging; the quality and safety of this plug seems sketchy at best. And in order to get a complete refund the product 'must be unused' -- and how, may I ask, would a consumer know that the product is horrible and ask for a refund UNLESS they ACTUALLY USED it? Their offer is for the consumer to keep it, but get a partial refund. So to reinterate: the product does NOT do what it claims and the return policy is also somewhat suspect as far as fairness to the consumer.
Paul S.
Received my unit Jun 29, 2022. Unit would only run 15 minutes after being fully charged. HORRIBLE customer service hours (I'm on Pacific Time) & experience. She was disinterested, I had to repeatedly tell her that a replacement USB cable (offered) had nothing to do with the defective battery, and she ended the call by saying that they had no replacement units in stock (no ETA given) and that I'd have to call them back "another time". She then hung up on me. The "rechargeable" aspect really appealed to me. The changing light colours feature seems pointless. I put in a "defective product" claim with my credit card company; they gave me a full credit and they forwarded this complaint to chillwell who never responded within the 45 day time limit. I took the unit to a local merchant who collects electronics for recycling. I would not recommend this product.
