Chili'sReviews of chilis.com

I send a survey from the Chili's I was at and received an email that someone would reach out, (but they never have). First off Chili's is my favorite restaurant in the world. So to complain on them is not something I would normally do. I was there on June sixteenth. I ordered the Grilled Chicken Tex Mex Bowl. After ordering the waiter came back to the table and said they did not have any rice and the oven was broke. He said is that ok? I told him ok that was odd to not have one of the main ingredients but whatever. When the meal came out I took a couple of bites and noticed there was no black beans, I called him over and told him that and he said "oh well I guess she didn't know what all went in it". After I was nearly done with my meal he comes back and brings me a bowl of black beans, I said I am about done with my food so I don't want them. He said we have a new manager and she was on the phone when she was getting your order together. I asked for my check and he said ok are you paying cash are card, I said card he said ok I will take it, I said no I want to pay from the Kwisk he said "well if you do don't do the survey." I said that is exactly what I am going to do. He said he would get in trouble and I told him the problem I had was not with him but the manager. She never came out and apologized or even seemed concerned with the situation. I was also still charged the same price even having two of the main ingredients missing. i will not be returning, if my business is not important to them.

My wife and I had dinner at the Chilies restaurant in Vista California. It was the worst meal we have every experienced in a restaurant. We had the half rib meal, $23, there was almost no meat on those ribs. bread was dry, the corn was old corn. the fries were the saving grace for the meal. they were the only thing that kept us from leaving there hungry. I have enjoyed he "smash burger" there and was meat in the burger than on the ribs. We will never eat at a Chilies again

My husband and I recently went to chili's and got the 3 for lunch. The food was delicious but when I tried to use a gift card it wouldn't work I had ordered a lunch to go and the special was $10.99 each. The gift card threw me off but we just paid with cash. When we got home we realized we had been overcharged and no one was available to help when I called I just got hung up on so be careful and check your receipts before you leave.!

We decided to have my granddaughters birthday dinner at Chili’s, so we called ahead to get a big table of 8 people. When we got there it was only 5 of us and the reception person was very rude and didn’t want to seat us until half of our party was here, so they sat another group of people instead. So we had to wait until everyone was there, they finally sat us down and the service was terrible, we didn’t get what the Birthday Girl wanted to eat, the drinks were not that great from the bar, refills were served by other waiters and when we finally paid and we were taking pictures out side of the restaurant the manager came all the way outside to ask, or was begging why didn’t we leave a tip. That we could have gone to McDonald’s or Whatabuger if we didn’t want to leave a tip.

While traveling from Florida to Georgia we decided to stop at the Chilis near the Jacksonville Airport (Store 1289) for a ToGo order. We ordered a Triple Dipper $16.99. (2Eggs Rolls, 2Burger sliders, 2 Mozzarella sticks. I also ordered 2 sodas. I ask the waiter if I could add on 2 more slider burgers he said yes. Total Paid $41.77 I picked up our food went back to my car. We had 8 sliders 2Egg Rolls and Fries. So I returned a said we didn’t get our Mozzarella sticks. The Waiter apologized and say it would be another 10 min, so I return my car and we started eating the food. After 10 min returned for 2 mozzarella sticks and was told I had to bring the food back in to get the mozzarella sticks because they couldn’t use a separate container. By this time we requested the Manager /Amanda Huff. We explained to Amanda what took place and she treated my husband and I as if we were off the streets trying to scam for food. She took the food we had purchased and half eaten, and put it on the counter behind her and stated we were getting food for free. My husband and I most certainly don’t need any free food, and could purchase into the Chili’s franchise if we wanted to, (not that THAT should matter),but how you treat each customer is of the upmost importance. Amanda Huff most certainly miss handle the situation as a Manager, and definitely misled those under her leadership. After she took our food, she said I’ll just give you a refund. She handed me a hand written note with a number on it and said you’ll get your refund in 5-7 business days. Chilis is not fine dining but one should not accept or expect to be disrespected and treated as if we chose this restaurant out of the 50 other restaurants in the area to scam for food. I know much is not done with reviews but AMANDA HUFF and her staff need to watch or rewatch the customer service video GIVE EM THE PICKLE. The People you Serve Amanda is Why You Have a Job. The Carter’s

terrible we asked for medium rare steak and it was just deadass raw both times and I told my waiter and she had a horrible attitude and I even said ''hey I know it's not your fault or anything'' and she tried to tell me that it's supposed to be raw and I'm thinking what type of steak is she eating like BABY are you eating raw steak and you're thinking it's medium rare this whole time. I wouldn't be surprised if the dessert they gave was raw too.

How did we get here? The salad is the size of a side salad at the price of 15.00+. Well sad, but I have to let you go. I want to enjoy my food and with bite size salad I cannot

I did a online oder went to pick up and mt food cold in the salem new Hampshire location