Chili'sReviews of chilis.com

I went to chilis with my son and ordered an appetizer and food. My 5 year old son said he had to go to the bathroom so I took him and our server came by and threw all our food away and it was too close to closing for them to remake it. What an absolute joke. I was pissed. I’ve never going back there

Ordered a "bowl" of soup for delivery and it literally is less than a cup of soup! $8.00 for this! Ridiculous!!

There was Roach on my napkin! Chili’s Valparaiso Indiana! We were told upon walking in, that the air air conditioning is out. The air conditioning seems to be an ongoing problem, as we were told the same upon visiting two months ago in may. This is now the end of July!

I had a very disappointing experience with a waitress Chiquila at the Machesney Park, IL location. After she was absent from our table for over 10 minutes, I politely asked the bartender for a drink refill. When she returned, she appeared visibly upset, pointed at us, and stated that we would be assigned a new server. Despite continuing to serve other tables nearby, she refused to assist us further. I requested to speak with the manager Tay and explained the situation. He offered a complimentary dessert, which felt like an inadequate response to the issue. What made the experience worse was that the manager informed the waitress of my complaint, and she returned to our table to confront and argue with me in front of other guests — an entirely inappropriate and unprofessional action. I called for the manager a second time, and all he said was that her behavior was “not typical” and offered another apology on her behalf. What I expected, and still expect, is a direct apology from the server for her unacceptable conduct.

My husband and I went into the Veterans Blvd.location , in Metairie, Louisiana today, July 22,25 and were very disappointed with appearance of this restaurant Smelled of mold or mildew.Floors were not clean and seemed to be slippery. Food not as tasty as from previous times .service not up to standard of being very attentive . We will not visit this this location again.

We ordered a “rib combo” and didnt get ribs and we asked how to fix it and get ribs she reported us to the manager and said we were rude because we wanted it fixed and made us leave very disappointed and this customer service is truly disappointing and disgusting.

Today I picked up my food from chilis in round lake on Rollins Road and they gave me the wrong food, I called back so that I could come back to get my order corrected, the young man placed me on hold for 20 minutes I guess hoping I would hang up. I took a screen shot of my phone. I then called back again asking for a manager to be placed on hold again, manager never got on the phone. Chilis has great burgers that’s why even after 3 messed up orders they always seem to get my burger right. I’ve had mushy eggrolls not cooked all the way, no utensils, no napkins but ketchup. A handful of fries, burnt fries. I didn’t want free food just my order corrected. I will not be eating there anymore.

Food quality horrible!! Ordered brisket and chicken quesadillas which had virtually no meat! I paid $40 and was very disappointed , I will never order from them again . Not what they showed pictured at all .