The Children's PlaceReviews of childrensplace.com

Do not use the store card. The only reason I even used this card was to get the rewards coupons which not I could not use afterwards do to the fact that they suspended my account which was not past due. This credit card company is utterly ridiculous and a complete scam. I was only said to be late when they charged me a late fee 4 days after I paid my balance in full so I was unaware of the late fee! Then they charged me a late fee for the missed payment on a late fee that I was unaware of. They were FINALLY refunded bringing my account to a zero balance. The next month I still showed as past due. Then they reported to the credit agency that I was past due (on an account I owe $0 on)! This is by far the worst customer service I have ever experienced in my life! I they just keep telling me that I have to wait for the system to fix itself!!!

Ordered my items over a week ago. Received the confirmation but my items never shipped. Contacted Children’s Place no answer . They won’t return my emails. And I can’t cancel my order. Highly disappointed 😡😡😡

Is not interested in customer service. Tried to order yesterday, with a store coupon. Unable to complete order. Tried again today and apparently the coupon I tried to enter yesterday is now invalid because it has been used. This company is garbage. They wonder why people stop shopping at their business. Its customers that line their pockets but greed causes blindness.

So unprofessional manager was rude keep on pressuring me to apply for a card that I didn’t want couldn’t shop in peace felt very uncomfortable

Shipping customer service department is just horrible. If you have a problem with your shipping do not waste your time.

Fui miembro desde Julio 2017 y nunca obtuve mi tarjeta de credito. Segun ellos la enviaron unas 888,000 mil veces, pero el bill siempre estuvo puntual en mi caja de correo, o sea que no era un problema de direccion recidencial. Pésimo servicio al cliente. Acabo de cerrar la cuenta y nisiquiera intentaron buscar la forma de que no lo hiciera. Están concientes que el sercicio que ofrecen no es bueno. Nisiquiera se disculparon. Estoy sumamente convencida que no soy la unica

I purchased 3 items online and I Only was able to receive two and still got charged for all 3 I called customer service 3 times and was told there was nothing they can do for me the supervisor was over talking me so I couldn’t get a word out. I would never order from this place ever again. 2 days before Christmas and these kids won’t have the clothes they wanted.

The Children's Place, their was a problem with my shipment and your online team is not wanting to send me what I have paid for. My order came damaged, nothing at all was in the box.. I spent so long on hold for a lady who wouldn't even understand me asured me a refund would be made but then then phone cut our. I Called back for someone else who could not understand me at ALL. I have sent messages, I was lied to about a refund, no one will return my messages. I cant call for another Indian who can not understand me nor can I really them, I was finally replied to and told I would not be refunded or get anything I paid for until a 10-14 day UPS claim to I guess see if they take the fall?! This isn't decent customer service. These were jackets and winter clothes for my children. I'm a single mom, I bought thesee with their child support check. I can't afford to repurchase these. How do I tell a kid "Sorry, the Children's Place won't send the stuff your Mommy paid for until UPS pays them and we pray they're still in Stock IF they feel like sending a replacement." I have to be out by the end of the month alone. You have stolen & lied to your customer. I hope you can sleep with yourself knowing what you've did to my family. You have RUINED Christmas for us!