The Children's PlaceReviews of childrensplace.com

I’m a regular customer with TCP and I order online often. Usually they are great and I receive my order within a week. However I placed a order on August 9 for back to school clothes for my daughter and I’ve yet to receive a tracking number, according to my TCP website my order is still processing. Like everyone else I’ve been unable to connect with someone at customer service I’m not sure what is going on but I feel that Children’s Place owes its customers a HUGE apology, I’m sure many people have chosen not to shop at TCP any longer and I for one won’t be as willing to place a online order which is a shame because I have $80 in Place Cash that I had planned to use towards winter jackets for my girls

If I could give a negative number I would. my order never came, the tracking has disappeared completely. AND NO ONE IS ANSWERING ME!!! Not through email or phone. I’m extremely ticked off. I want my money back. I made this order on July 31st! It’s now the 19th! It was originally supposed to arrive on the 6th!! Order number: 279809716 Online case number: 5075948

Order was shipped out 7/30/2019. Never recieved order. My kids start school. And ive tried customer service NO ANSWER for the past two weks. I emailed them last week and NO RESPONSE. Im trying now and nothing. I gave Post office tracking number said it was a lost package. I want my money back. Im over it. Contact me: asj0818 gmail.com

CHILDRENS PLACE SHOULD BE OUT OF BUSINESS! NO CUSTOMER SERVICE. I ORDERED GIFT ON 8-13-19 TO BE SHIPPED. ON 8-16-19 - CALLED PHONE # ON WEBSITE - ONLINE FOR AN HOUR - NO ONE ANSWERED THE PHONE -ON 8-19-19 -CALLED EXECUTIVE BOARD # - LADY WHO ANSWERED PHONE CALLED FOR INFO ON MY ORDER. CALLED ME BACK - SAID "WE DON'T WHEN YOUR ORDER WILL BE SHIPPED!!!!!!!!!" IT HAS BEEN 6 DAYS AND NO INFO ON MY ORDER AND I DON'T KNOW IF IT WILL BE SHIPPED. I AM MAKING COMPLAINT TO BETTER BUSINESS BUREAU - DO NOT BUY ANYTHING FROM THIS SCAM.

Order was placed Aug 10, it’s the 18th. Order still says processing. But money was taken. I ordered uniforms for my boys and don’t have a way to buy more. I am depending on this order for their school next week. I’m so upset.

Never order rush because they don't next day air your package it takes 5 days for rush orders and they don't give u back yo money for shipping

I wish I could put no stars I ordered my kids uniforms July 25! And I just received a email this morning saying it was an issue with shipment that shipping date may be delayed Or some items may be missing if not the whole shipment....Really ! 2 days before school starts !!?!! I am highly upset never expected this from The Children’s Place. School starts Tuesday for them and now we don’t have school uniforms !!!!!! no one is answering my email nor my phone calls from The Children’s Place I will not order from The Children’s Place again due to no response on my order! DO NOT ORDER ONLINE !!!!!

I placed an online order on 8/9/19 from The Children’s Place. I have NOT received an email stating the order has been shipped out. I ordered my daughter uniform shorts for school due to the size not being available in store. School has already started for her and now we don’t have school shorts! I plan to go out shopping and get her what she needs at another store. IF/When we receive our order from The Children’s Place I will return my order due to POOR customer service.(no one is answering my email nor my phone calls from The Children’s Place) I will not order from The Children’s Place again due to no response on my order! My order # is 282748621