The Children's PlaceReviews of childrensplace.com

My order said that it was delivered but I never received it. I called and asked the representative if I can get a refund and he said no. So I asked to speak with his manager and his manager said he can’t do anything to give me a refund which is not right and so unprofessional. They were treating us like if we’re liars, it’s not our fault that the carrier doesn’t take a picture of the package when a package is delivered to a door. This company is only about money and they really don’t care about their customers. THEY WILL NOT GIVE YOU A REFUND and force you to waste your money. OTHER COMPANIES GIVE YOU A REFUND without giving a hard time and make sure that their customers are satisfied. I will never buy from them again. I WILL BE LETTING OTHER PARENTS KNOW ABOUT HOW THIS COMPANY TREATS THEIR CUSTOMERS.

Absolutely awful my first package was delivered to a neighbor luckily I was able to get it the second one said it was delivered but I was home at the time and it wasn’t , I checked every where then I waisted 40 minutes trying to get help with there customer service and got absolutely none ! I am appalled at there customer service and will never be ordering from them again

I used to love this company .until we bought our child some shoes.the same size and one pair was to big and the other pair was to small We contacted them.they ignored us. Of course you ignore a customer .they go away,but this is are money All we wanted was for them to send us a free return label to return them and give us a full refund Once we finally did get in touch with them.they we're cold and rude. They told me to go to the store and return them or exchange them for a bigger size I explained to them.its not our fault you sent us a defective product they asked for proof of purchase. pictures the whole nine yards and it still wasn't good enough. They admitted. both shoes should of been the same size and fit the same,but they weren't giving in on fixing the issue . Then they started to ignore all the emails then we had to email them again.because when you blow off a customer .the ticket number exspires and you need to start all over again. We have not bought anything else from this company nor there sister companies.since they ripped us off. We won't do buisness with a company like this .run.

I cannot believe it! I usually had good review for my Children's Place because of their low prices, free shipping and I usually got my clothes in a timely manner.. yesterday I checked the prices on the same kind of clothes that I ordered previously and the clothes are now twice as much as I paid! I used to pay $5.50 for a graphic shirt with a cute saying on it ..now that same shirt is now $10.90!!! why the increase in the prices??? I will not shop at this store anymore until their prices come down! that's ridiculous!

Children place has the worst customer service If you place an order and made any errors in doing so they cannot be corrected. Even if they are done immediately They refer all errors to shipping company and don’t ask for a refund even though you never get you merchandise. You will always get a person in another country who’s trying to speak English.

I would give them 0 if I could. Placed an order and it said apply for a credit card and you will automatically receive 30% off at checkout. Applied it said congratulations you were approved your discount will automatically be applied at checkout. Showed me what my new balance would be but when I checked out the 30% was not taken off. I emailed them immediately because their customer service center is closed on weekends. Gave them 5 days to respond.....no answer. Called and they refuse to credit me back the difference. Told me they will give me a coupon for next time. There won't be a next time. I sent everything to my son directly because they live 2 hours away. Bought everything my grandson needs now because I was supposed to get 30% off. This is false advertising, they do not stand by their own advertisement. They told me to go return everything and repurchase it. I will return everything and never purchase anything from them again. Buyer beware!!!!

Horrible customer service. They sent my order in 2 different packages. I receive the first one, but the second one I never received. It states it was delivered. USPS was really no help either. Children's Place keeps giving me automated responses and nobody picks up their customer service line. I went into the store, also no help. I have contacted customer service 4x now, getting the same exact automated response. Will never order with them again.

I paid extra to get my purchase into for Easter. Paid more for the shipping than for the two dresses. Then I receive an email saying my package would not only arrive a day late, but delivered on the free shipping date. Customer service was no help, claimed they couldn't recall the package since I no longer wanted it due to it's lateness. They can recall a package, we ship thousands packages a week via UPS and we recall all the time. It's not that they couldn't help, the simply wouldn't. I will NO LONGER buy from them. Not worth it.