The Children's PlaceThe Children's Place is your one-stop shop for children's apparel, shoes and accessories in baby, toddler & big kids' sizes 0-18. From trending kids apparel to sibling matching outfits, school uniform styles to matching family pajamas, when it comes to clothes for kids, we're the PLACE for it all (baby apparel included!). Shop head-to-toe looks, including extended sizes, multipacks, outfit sets and made-to-match separates. Easily find all the seasonal essentials kids & tweens need at a value you'll love. Plus, shop with Afterpay to conveniently pay in 4 interest-free installments.
The Children's Place (childrensplace.com) has 471 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Showing 403 reviews with 1 star · Clear filters
Christopher M.
OMG these mfs have been sending me thru the ringer for FOUR MONTHS NOW! I CLOSED the mf account back in MARCH of this year, and paid it off in June. These bi+che$ leave TWO DOLLARS on my account then start charging me late fees!! I get a mf bill in August say $139?!!?! The fuk?!?! I wish I knew where their corporate office was, I'd set that mf on 🔥. The nerve of you people!! I've never seen such a dysfunctional company with ridiculous billing practices.
JMS
BUYER BEWARE OF ON-LINE PURCHASE. I placed an on-line order (approx $58.00) on 8/14/22 with delivery in 3-4 days. By 8/19 it still did not arrive. I was required to be at another location for 45 days leaving on 8/20. I contacted the on-line merchant and was told they could not redirect the package or cancel the order but I could re-order the merchandise and have it shipped to the new address and when I returned in 45 days, I could return the original order for a refund. So that is what I did. I returned home the evening of day 45. On day 46, I contacted the on-line merchant to process the return. I was told that the return period had expired by one day and they would not accept the return. I explained the extenuating circumstances and indicated that the merchandise was still in its original shipping package (unopened) but they still refused to process a refund. The situation ultimately had a positive outcome. I decided to drive 20+ miles to one of The Children's Place physical stores. I explained the situation to the manager and a refund was immediately processed.
Michelle
The worst merchant I've ever dealt with I placed a order for my toddler a coat on 09/09/22. Today is now 09/22/22 they clearly see I have not received it and it's clearly lost in transit. They do not want to resend or refund me my money. There greedy to the fullest extent once you purchase that's all that matters to them they don't value there customers customer service including the supervisor is rude period.
Witch C.
I don't think I will be shopping at children's place any longer. They are thieves and I'm surprised they haven't been sued more for jacking up the price then offering a "sale" It is unethical. It is supposed to be tax free week so I went shopping for my daughter and surprise their toddler jeans were jacked up to $40 EACH but supposedly were on sale. I bought my last item from there. Childrens clothes that are RIDICULOUSLY overpriced.
Henri R.
CRIMINALS THIEVES SCAMMERS POOR CUSTOMER SERVICE DO NOT BUY THEY DO NOT REPLY TO EMAILS OR OFFER REFUNDS THEY WILL CANCEL YOUR ORDER BUT STILL CHARGE YOUR CARD. AWFUL STORE!
Ashley M.
I ordered my children’s school clothes which had a total of 33 items, 19 were cancelled due to no stock. However, the website still has the majority of those items in stock in the size I was purchasing. Costumer service apologized and was able to issue a coupon to make up for the coupon I used on my order after 30 minutes and 2 different people(first one ended the chat after being gone for 5 minutes)
prueba T.
I made the purchase for more than hundred dollars, they charged in my creditcard and then CANCELLED my order without any explanation. So i need to work with my bank to cancel and return what i paid... Childrensplace is SCAM.. be careful...
Sarah J.
Children place has the worst customer service...Especially the Layton Hill Mall in Layton. The Store Manager Audery was not very helpful. My daughter was gifted a jeans for her birthday and it was the wrong sized. I ask if I could exchange it for a different size but the size I needed was unavailable. The only thing she could do was for me to find something in the clearance that was same price;( $13.99) so she showed me the clearance rack and said look at the tags with $13.99 and left. I though she would help me out, but she was busy talking to her coworker in the cash wrap. I was already frustrated I could not find anything that is for $13.99. I ask if I could get a store gift card so I can get something else, Audrey said that the company do not do instore gift card without receipt. Audrey did mention that I should sell it at Facebook YardSale or eBay. I don't have time for that...I explain to her it was gifted to my daughter. This company is only about money and they really don’t care about their customers. THEY WILL NOT GIVE YOU A REFUND and force you to waste your money. OTHER COMPANIES GIVE YOU A REFUND without giving a hard time and make sure that their customers are satisfied. I will never buy from them again.