ChiczeroReviews of chiczero.com

Didn’t receive my order

Loved my cups.

Love my mug. Took a while to ship (mainly due to COVID-19) but received on time.

Beautiful item and delivered so fast. Very pleased.

I ordered a 2 mugs on April 17th my mother and sister for Mother’s Day! As of today May 11th I haven’t received no order and when u check status still states preparing for shipment After several weeks and still no update on my order I emailed Chiczero to find out where my order was since they took the funds out of my account right away. There was no phone number and emailing them was my only option. It took several days and 2 more emails to finally hear from them. I was told via an email reply that my order was A delay due to covid-19, but why does it still say preparing for shipment. I can’t see that was the case if my order has been shipped. I was looking forward to giving the mug as a gift. I have, and still do, order many items online and I have never had something lost in transit. Don't think I will ever order anything from them again.

I iordered a mug in March for my daughter in law's birthday coming up May. After several weeks and still no mug I emailed Chiczero to find out where my order was since they took the funds out of my account right away. There was no phone number and emailing them was my only option. It took several days and 2 more emails to finally hear from them. I was told via an email reply that my order was lost in the mail and I would receive a refund. They did refund my money however, I was looking forward to giving the mug as a gift. My daughter in law is a RN and I wanted her to know how much she is appreciated. I have, and still do, order many items online and I have never had something lost in transit. Don't think I will ever order anything from them again.

I ordered 26 mugs for my nursing team, they were all well made in the exact format that I asked for. Whenever I made a query they responded straight away. Would definitely recommend and I will buy from them again!

The cup I gifted to my friend cracked during her first use.