Richard H.
Out of Stock items not listed on the website.
This is a pet peeve of mine. Companies not listing items as out of stock. I ordered the item on good faith and chose an expensive shipping option to make sure I got it quickly. They were slow getting back to me with the unwelcome news that it will be a week or more before they receive the kit from the manufacturer. Now I certainly won't have the kit for when I needed it (what is the point of choosing an expensive express delivery if one has to wait for a company to restock?) so if the delay is longer than the promised 5-7 days I will ask for a complete refund and not bother this company again.