Chicago Airbrush SupplyReviews of chicagoairbrushsupply.com

I wish that there was a way to leave zero stars. This is a NO customer service establishment. I ordered an airbrush set from them, and could get no information let alone talk to anybody. I finally got a refund after 23 days and that was only after I filed a dispute with PayPal.

Ordered 3 items from them, got a email saying they didnt have these items in stock and what i want to do, I replied to cancel the order and refund my money. Why do they charge you when they dont have the item anyways. Tried texting and calling them all week no answer or or reply from them or refund. Fraud ripoff . Stay clear

I have had very good experiences w/Chicago Airbrush Supply in the past. The only odd thing was getting follow-up email, etc., from companies w/another name "Awakening Avatar Enterprises," for instance. But the orders always came through, no problems. Now, apparently, they're in major trouble? My last order has been delayed--no action for over a week-- and I've had sketchy support response on it. I had ordered paints manufactured by Createx Colors. I was called by Createx, told they're not being paid for orders from Chicago Airbrush. They've been advising customers to attempt a refund/chargeback from CAB and to buy Createx paint from other suppliers.

Order the Mack Aluminum Tool Box and a Mack Wipe tool. Like the others, I have called and emailed but I also emailed Mack Brush if they every got a order from Chicago Airbrush and they said they did but wasn't paid for. I guess they also tried to contact them with no luck. Talked to paypal about a dispute and initialize a claim, they still don't respond. Point of my review is that this company has bad business practices and take your business elsewhere.

Chicago Airbrush supply is not processing orders apparently. I have called 20 times leaving voice messages and emailed them 5 times with no reply. My order is 30 + days old with no idea if it will be honored but they took my money!

They will not answer their phone and won't return email messages. I paid extra for 2nd day FedEx but after a week have not received the order. I have a feeling that this company has gone under but is still taking people's money. My next step is to go to my bank and file a dispute, which I will do tomorrow. Very frustrating to have to fork out more money To get my supplies.

DO NOT ORDER FROM CHICAGO AIRBRUSH SUPPLY! OK, with that out of the way... I ordered a really expensive brush and compressor combo. They pretty quickly emailed me back to say the brush was out of stock. Irritating because they could have just updated their website to reflect that status but they let me order anyway. I responded to their email and asked them to please cancel the order as I needed the items quickly and I would be able to get them elsewhere. No response to my email. The following day I called their customer service number. I talked to someone who was rude, hardly listened to me and then without any info aside from my order number- told me I would get a refund "in a couple of days". That was 12 days ago. They no longer respond to emails and no one answers their phone. I left voicemail and attempted to use their web based chat too. Nothing.

My item was never shipped and the phone numbers were not valid. One was to Labor and Delivery at a local hospital and the other was to a woman that claimed to have never heard of Chicago Airbrush. I believe this business has, or is failing. I would not buy from them. I have purchased from them in the past and had no problems. This time I thought it was odd that I never received a confirmation email after I had placed my order, but the money was taken out of my account. BEWARE!!!!!!