CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute reviews

Showing 152 reviews with 5 stars · Clear filters

ShuLei F.
Jul 7, 2021
Both my wife and I use it every couple…
Both my husband and I use it every couple of days for over an hour at a time. He has some discomfort with digestion and heaviness in his body from Parkinson disease. I walk a lot and have a tendency towards getting shin splints and plantar fascitis in the past, with tense achilles and calves. We both have so much relief from the minimal use of Chi Palm we LOVE it!! We have recommended our friends too and they purchased the kit and soon the Chi Palm. Thank you for inventing such a smart unit for us. I know it will last a long time since your previous units from 20 years ago is still working!!
Response from CHI InstituteJul 7, 2021
Hi ShuLei, We're extremely happy to hear that both you and your wife are able to find relief through your CHI Palm unit! It sounds like you're both dealing with a great deal of pain, so it's nice to know that our machines are helping to relieve you of some of that. It's also humbling to hear that have been recommending us to some of your friends, and we very much appreciate the kind words that you've been spreading. Thank you for being such a great advocate for us, and we're happy to have you as a part of the tribe! -The CHI Team
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Glenda H.
Jun 29, 2021
I love my Palm
I love my Palm! Customer Service is awesome! Keep up the great work!
Response from CHI InstituteJun 29, 2021
Hello Glenda, We are very glad that you are enjoying your CHI Palm and that our customer service has met your expectations. We are always happy to help! -The CHI Team
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Byron J.
Jun 19, 2021
Great repair Service
I mailed my device in to have it repaired, I was astonished at how quickly it was repaired and what a through job "detailing" cleaning every aspect and the relativity inexpensive cost! Thank you very much! Byron
Response from CHI InstituteJun 21, 2021
Hello Byron, We are very glad to hear that you are pleased with your repair experience. We strive to provide top of the line customer service that you can rely on. Thank you for taking time to let us know that you are satisfied. -The CHI Team
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Angela
Jun 15, 2021
It was a very good experience
It was a very good experience, as always!!!
Response from CHI InstituteJun 15, 2021
Hello Angela, We are happy to hear that the service you received was up to our standards, and hope that the products are of great use to you. Thank you for your feedback! -The CHI Team
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Kurt L.
Jun 6, 2021
5.points effective for pain calmness I…
5.points effective for pain calmness I love this machine
Response from CHI InstituteJun 7, 2021
Hello Kurt, We are happy to hear that you are enjoying our machine and it is providing you with relief. Thank you for your feedback! -The CHI Team
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Kristi M.
May 30, 2021
85yo heals up & walks after a bad fall!
My 85yo mother slipped and fell on some large rocks, getting both knees, right lower, hand scraped up. We cleaned her up and put the Infratonic 9 on her wounds. She had no bruising, healed up quickly and had no pain. She’s 85 and wasn’t even limping! The next morning her ribs were hurting. That was the one place we missed. Three days later they are still sore and the rest her is like a 20yo! Have had this machine probably seven years and love all it’s done for me, my friends and family.
Response from CHI InstituteJun 1, 2021
Hello Kristi, We are so happy to hear that your machine provided your mother with the healing that she needed after a rough fall. Thank you for letting us know that your machine is healing you and your loved ones. -The CHI Team
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Krieger
May 25, 2021
CHI trouble-shooted why my Infratonics…
CHI trouble-shooted why my Infratonics unit was not working & repaired it. Detailed invoice. Thank you.
Response from CHI InstituteMay 25, 2021
Hello, We thank you for taking time to let us know that you are pleased with the service provided to you. Thank you! -The CHI Team
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Dawn
May 25, 2021
TEN Plus Stars!!
I would give you 10 stars plus if I could. The customer service people worked with me as I set up a multiple purchase. The repair people tried extensively to fix my I-9 with an intermittent problem. The machine itself helped me finally heal (along with massage and PT) a three month old injury that didn't seem to be healing or healing very, very slowly. I can walk, hike and dance now, Yay! Next focus is a chronic constipation issue; I have high hopes!
Response from CHI InstituteMay 25, 2021
Hello Dawn, We are happy to hear that our customer service, repair department, and quality of products has met the standards that we expect for our company. We strive to always provide excellence and appreciate you taking time to let us know that we have accomplished, just that. We are always happy to help, when we can. Thank you! -The CHI Team
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