CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute Reviews | Read Customer Reviews of chi.us

CHI Institute reviews

Showing 152 reviews with 5 stars · Clear filters

Joan E.
Oct 23, 2021
I needed a new battery because the last…
I needed a new battery because the last one was defective and CHI insitute knew about this issue. We both had a lot of problems with the unit before the new battery because we did not know about this problem. Once we called, the issue was quickly resolved. However, a lot happened to us before the call trying to figure out the problem.
Response from CHI InstituteOct 25, 2021
Hello Joan, We are happy to hear that the new battery resolved the issues that you were experiencing with your machine. We apologize that you were having these issues and for any inconvenience the defective battery caused to you and your loved ones. We are always happy to help and we thank you for the time you took to post this review! -The CHI Team
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Bette T.
Oct 22, 2021
I have had a Chi product for many…
I have had a Chi product for many years, I use it on my massage clients and myself on a regular basis. It works well, my folks are pleased, and I am especially...Thank you for your genius. BJST
Response from CHI InstituteOct 22, 2021
Hello Bette, We are very glad to hear that you and your clients are enjoying your CHI machines. Thank you for taking your time to leave this review. -The CHI Team
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Janine V.
Oct 18, 2021
Thank you for your CHI Palm
Thank you for your CHI Palm. I purchased it due to the fact that it supports 3 areas. Of course the sleep mode is great and the overall peace mode. I am so impressed by the healing mode . I did buy the product for myself but over the summer I encouraged my brother to use after chemo treatments and it helped him recover between treatments so much faster and alleviate a lot of back pain. Your product is apart of my everyday holistic lifestyle. Thank so much. Janine
Response from CHI InstituteOct 18, 2021
Hello Janine, We are so delighted to hear that the machine has been helpful to you and your family. We hope it serves you for many years to come. Thank you for taking time to let us know that you enjoy your CHI Palm! -The CHI Team
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Charles R.
Oct 12, 2021
CHI Palm is an important part of my life!
I'm glad to have the CHI Palm as part of my arsenal to combat the inevitable aches and pains of life. And it's a pleasure to do business with the company because they seem genuinely concerned about my welfare. I was able to pay for the CHI Palm using my FSA account from work: I had to get my orthopedic surgeon to sign off on a document of medical necessity to pay for it with FSA money, but he was happy to sign that piece of paper....which speaks volumes! This is a great device....it keeps me truckin'!
Response from CHI InstituteOct 12, 2021
Hello Charles, We are happy to hear that the CHI Palm has been beneficial to you in enhancing your human experience. It's always our pleasure to be of assistance to our customers whenever we can be. It is wonderful that you were able to have the unit paid for by your FSA from work! We thank you for taking time to share this review. -The CHI Team
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Debra N.
Sep 28, 2021
New Chi Palm
Very happy to discover that I could get a reduction in price for the Chi Palm for sending my older Infratonic 8 back.
Response from CHI InstituteSep 28, 2021
Hello Debra, We are happy to hear that you are happy with our trade up program. -The CHI Team
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Peggy D.
Sep 26, 2021
I was very pleased with the results of the repair department.
I was very pleased that the repair department - repaired my unit. I have worked with this wonderful company for years. The company stands behind their products.
Response from CHI InstituteSep 27, 2021
Hello Peggy, We always love to hear that our customers are happy with their products and the customer service provided to them. Our repair department works very hard to keep our customers machines up and running in tip top shape. We appreciate your years of support for our company and our products and thank you for taking time to let us know that we are meeting your expectations. -The CHI Team
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Rebecca C.
Sep 23, 2021
Long time user
I’ve used CHI machines since the eighties. I’ve purchased each improved version. I’m not sure if I like the battery charged as compared to plug-in models. With each version I purchased 3. One for mom and one for sis. We’ve all used countless times for many reasons and shared with friends. ALWAYS have excellent results
Response from CHI InstituteSep 23, 2021
Hi Rebecca, We're always amazed when we find customers who have stuck with our company for so long, and we'd like to thank you for believing in our products for all these years! It's great to know you've gotten good results and found the relief you needed through the many iterations of our Infratonic technology. -The CHI Team
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Donna G.
Sep 13, 2021
Great Customer Service
Customer service was excellent. The Chi machine arrived quickly. When I had questions they were answered professionally. I would highly recommend them.
Response from CHI InstituteSep 13, 2021
Hi Donna, Thank you very much for your feedback. All of our staff works to provide the best products and service to every customer, so we're glad that you had a good experience throughout this whole process. We hope you are finding the relief you're looking for with your new CHI product! - The CHI Team
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