CHI InstituteOur Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
CHI Institute (chi.us) has 163 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 152 reviews with 5 stars · Clear filters
Christine, Cincinnati, Ohio, U.
I’ve had their reliable products backed by conscientious service for decades. They take good care of all my needs quickly and thoroughly. I feel secure. I trust them.
Response from CHI InstituteAug 5, 2020
Christine, We are very glad to hear that our service and products meet your standards. We look forward to meeting those standards for decades to come! -The CHI Tribe
Joey C.
My chi unit was saved from a house fire. Chi Institute did a excellent repair job with a very fair price. Thank you very much Chi Institute. Joey
Response from CHI InstituteAug 3, 2020
Hello Joey, we are so glad to be able to help. Thank you for taking the time to let us know you were satisfied with your customer experience! -The CHI Tribe
Shari P.
Bought the e9, the chi guard for auto & home. All have made us feel better in our everyday life.
Response from CHI InstituteJul 27, 2020
Shari, Hello, and thank you so much for taking time to share with us your experience with your CHI products. We are delighted to hear how they have helped to improve yours and your families human experience. -The CHI Tribe
KJ
Fast and efficient
Response from CHI InstituteJul 22, 2020
Hello KJ, We are always happy to provide top of the line customer service and we appreciate you taking time to let us know that you are pleased with the services provided. -The CHI Team
Sarah
Quick and efficient service.
Response from CHI InstituteJul 15, 2020
Hi Sarah, Thank you very much for the review! We are happy to hear that your service was quick and effective! -The CHI Team
Ellie J.
I would have liked more information on how to use the machine. After consulting with informed users i have been pleased with results
Response from CHI InstituteJul 15, 2020
Hi Ellie, Thank you so much for the review! We have information on our website and are more than willing to give you more details if you want to give us a call at 1-800-682-7061 or send us an email at [email protected] - The CHI Team
Johanna C.
I was a satisfied,long-time user of the Chi machine (over 20 years). So I was happy to buy the new model, Infratonic 9, when it was developed. It has served me well and I use it often. After much use of the Infratonic 9 by me and occasional use by another family member, it stopped working. I contacted CHI INSTITUTE and was immediately guided in how to make a return to them for repairs. The Infratonic 9 was sent back to me, repaired and in perfect working order in an amazingly short time. The package included a listing of replaced parts, as well as a description of how the machine was cleaned and ready for use. The cost was moderate and a new,extra battery was included. I was pleased to see that special instructions for replacement of the battery were also included. The on-going communication during the whole process created an ease in the whole experience. Therefor I continue to see CHI INSTITUTE as a place where I will continue to do business.
Response from CHI InstituteJul 7, 2020
Hi Johanna, Thank you for the review! We are so happy to hear that you are happy with the repair and the easy of the process! We are here to help you! -The CHI team
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appreciated the call to tell me the service on my device was finished. Would've been nice to get an email when they received it though.
Response from CHI InstituteJul 7, 2020
Hello, Thank you for the review! We hope you are enjoying your repaired device! - The CHI Team