cherrypicks.net Reviews | Read Customer Reviews of cherrypicks.net

cherrypicks.net Reviews | Read Customer Reviews of cherrypicks.net

cherrypicks.net reviews

53 approved reviews, newest moderated first

Anita
Jun 18, 2023
I ordered a pair of overalls m
I ordered a pair of overalls m. They were enormous for me. I returned as instructed and received an e-mail stating they new nothing about the return. Have not heard anything since m. No refund…no overalls!
Response from cherrypicks.netAug 17, 2023
Hello Anita 👋 Thank you for sharing your feedback and we are truly sorry to hear that you had a delay in receiving your refund. We have checked with our financial team and we have confirmation that the refund has been issued. We apologize for the delay and we appreciate your patience. We have also sent you an email with the Acquirer reference number (ARN) for tracking your refund. Please check your inbox and if you have any further questions or concerns, please do not hesitate to contact us via our Help Center and we will gladly help out. We appreciate your patience and understanding during this time. We hope that we can make it up to you with a better experience next time 🙏 Kindest regards, Cherry Picks Support
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Erica W.
Jun 13, 2023
Lovely clothes
Ordered from the UK, took about a week to arrive which was great. The dungarees are exactly as described, sizing is perfect and so comfortable. Will definitely be ordering more!
Response from cherrypicks.netAug 17, 2023
Hello Erica 👋 Thank you so much for your kind words! We're so glad to hear that you love the dungarees. We're passionate about providing our customers with high-quality unique items that they love, and we're happy to hear that you're enjoying them 🥰 We also appreciate you mentioning that the dungarees arrived within a week. We strive to get our customers' orders to them as quickly as possible. We're glad to hear that you'll be ordering more from us! We're always adding new items to our selection. Be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers🤩 Kindest regards, Cherry Picks Support
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María R.
Jun 13, 2023
Great custome service
First of all, their custome support is excellent. I had a problem with my order and they solved very quickly and they were very kind. I love the clothes style and the quality is really good :-)
Response from cherrypicks.netAug 17, 2023
Hello María 👋 Thank you so much for your lovely feedback and kind words! 🥰 We're thrilled that you're satisfied with your new items, the quality, and our customer service. We're always working to improve our customer experience, and we truly appreciate your feedback. Always glad to help and please be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers 🤩 Kindest regards, Cherry Picks Support
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Laura
Jun 10, 2023
I love this store
I love this store. The overalls are extremely comfortable and well made. I've tried a lot of overalls over the years because I like the look but these are the first I've bought that are stylish and comfortable enough to be my favorite pants to wear. Customer service is responsive and friendly.
Response from cherrypicks.netAug 17, 2023
Hello Laura 👋 Thank you so much for your lovely feedback! 😍 We're so glad to hear that you love the overalls. We take pride in providing our customers with stylish and unique designs that they love, and we're truly happy to hear that you're enjoying them! We're also glad to hear that you found our customer service to be responsive and friendly. We always strive to provide our customers with the best possible experience, and we're glad that we were able to meet your expectations. Always glad to help and please be sure to sign up for our newsletter to be the first to know about our latest arrivals and exclusive offers 🤩 Kindest regards, Cherry Picks Support
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Jess
Jun 9, 2023
Ordered the Tochaka dress from this…
Ordered the Tochaka dress from this website. Was slightly worried about what the quality or fit would be like based on other reviews here, but it's perfect: exactly as advertised, good quality and fits well! My only quibble is it took a while to arrive but to be fair it arrived within the 15 day delivery window and the tracking information was regularly updated so I was kept informed throughout. Will definitely buy from here again!
Response from cherrypicks.netAug 17, 2023
Hello Jess 👋 Thank you so much for your lovely feedback! We're so glad to hear that you were happy with the quality and fit of the Tōchaka Dress🤩 We're glad that the parcel arrived within the delivery window. We also appreciate you mentioning that the tracking information was regularly updated. We know that it's important for our customers to be kept informed about their orders, so we're always working to improve our shipping and tracking systems. We're so glad to hear that you're planning to shop with us again! We're always looking for ways to improve our products and services, so your feedback is really valuable to us. Always glad to help and please feel free to reach out to us anytime 🙏 Kindest regards, Cherry Picks Support
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Paige D.
Jun 1, 2023
The shirt would be fine if it weren’t…
The shirt would be fine if it weren’t for the ridiculous sizing. Size small, my usual size, looked and fit like a small child’s shirt. To their credit, Cherry Picks offered me an exchange or credit
Response from cherrypicks.netAug 17, 2023
Hello Paige 👋 Thank you for taking the time to share your feedback. We're sorry to hear that the item didn't fit you well. We understand that sizing can be a challenge and we're always working to improve our size charts and sizing assistance. We'd like to thank you for accepting our offer as we always want to make sure that you're happy with your purchase. If you have any further questions or concerns, please don't hesitate to contact us via our Help Center and we will gladly help out 🙏 Kindest regards, Cherry Picks Support
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Gabriel Z.
May 18, 2023
Overalls you have to try!
I got the Shinjuku overalls for my wife as a present for her birthday. She is an overalls fanatic and she loves them! She can't stop wearing them. They are so comfortable and stylish. She has worn them to work, out to dinner, and even on a few errands. They are perfect for any occasion. I highly recommend them to anyone looking for a great pair of overalls.
Response from cherrypicks.netAug 17, 2023
Hello Gabriel 👋 Thank you so much for sharing your feedback! We're so glad to hear that your wife loves the Shinjuku overalls. A great choice! 😍 The Shinjuku overalls are one of our most popular designs and we're so happy to hear that she's found them to be comfortable and the style met her satisfaction. We truly appreciate you recommending our overalls. We're always looking for ways to improve our products, and your feedback is essential to that process. 🙏 Thank you again for your kindness and we hope you have a wonderful day! Kindest regards, Cherry Picks Support
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Got F.
May 17, 2023
Clothes are shipped from China
Clothes are shipped from China. You can get the same product on AliExpress for AUD30. Quality of clothing is poor and smells. Don't be fooled they are not a US company nor selling Japanese clothing.
Response from cherrypicks.netAug 17, 2023
Hello there 👋 Thank you for taking the time to leave us a review. We're sorry to hear that you had a negative experience with your order and we will do our best to meet your satisfaction. We've forwarded your feedback to our management and manufacturing teams to investigate the issue and we would like to kindly ask you to contact us via our Help Center as to arrange for you a compensation and check on your order item/s and the warehouse that dispatched your parcel, as we have multiple facilities to ship our products to our customers internationally. We're committed to providing our customers with the best possible experience, and we'll do everything we can to make this right. Kind regards, Cherry Picks Support
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