Chef's Deal Restaurant Equipment CompanyReviews of chefsdeal.com

Response from Chef's Deal Restaurant Equipment CompanyOct 31, 2025

Thank you for your feedback! We’re glad our team could help with your grill assembly and that you’re satisfied with your experience. At Chef's Deal Restaurant Equipment Company, we’re happy to offer flexible pay-later options that make it easier for small restaurants to get the equipment they need. We appreciate your business and look forward to serving you again! Best, Chef's Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyOct 9, 2025

Thank you for your feedback! We’re glad Lee was able to provide helpful service and a great experience. Best, Chef's Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyOct 9, 2025

Thank you for sharing your honest feedback! We apologize for the initial delay in communication, but we’re glad our team was able to quickly resolve the issue with the missing “T” brackets and get the parts shipped out promptly. At Chef's Deal Restaurant Equipment Company, we’re always working to improve response times and ensure every order is handled smoothly from start to finish. We truly appreciate your understanding and look forward to serving you again in the future! Best, Chef's Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanySep 25, 2025

Thank you for sharing your experience! We’re so glad Lee was able to make the replacement process smooth and simple. Your trust means a lot to us, and we’re honored to support your nursing home with the equipment you need. We look forward to working with you again. Best, Chef's Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyJul 21, 2025

Thank you for the kind words! We're glad to hear you had a great experience and that Lee was able to resolve the issue promptly and professionally. We appreciate your recommendation and look forward to working with you again! Best, Chef’s Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyJul 21, 2025

Thank you for your review. We're sorry this experience didn’t meet your expectations. The item received matched what was ordered, but we understand things can change. That’s why we stepped in to help arrange the return directly with American Range and clearly communicated all associated fees and the 30 day processing time. We truly did our best to assist you throughout the process. Best, Chef’s Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyJul 14, 2025

Hello Abdul, Thank you for the kind words! We're glad Angela was able to assist you with your American Range AR-36G-2B commercial range. At Chef’s Deal, we’re committed to providing exceptional service and support for all your restaurant equipment needs. Thanks again and we look forward to next time. Best, Chef's Deal Restaurant Equipment Co.

Response from Chef's Deal Restaurant Equipment CompanyJun 2, 2025

Thank you for your feedback. We understand your frustration. All of their electric ovens do not include power cords, as confirmed by Garland, due to varying site-specific requirements. These units must be installed by a licensed professional, who is responsible for supplying and connecting the correct cord. As outlined in our policy, installation and related costs are the customer’s responsibility. While our team did their best to assist, we are unable to cover third-party installation or related costs. We appreciate your business and your input. Best, Chef's Deal Restaurant Equipment Co.