Check Cashing USA™ helps people every day with Payday Loans, Check Cashing, Money Transfers and other Financial Services. Call or come by your nearest location today.
Check Cashing USA (checkcashingusa.com) has 156 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
checkcashingusa.com
Website
checkcashingusa.com
Category
Investments & Wealth
Listed on Five Star Index
2026
About these reviews
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The company replied to 83% of reviews.
Latest
Most recent review: January 2025.
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I went to the office in Flagler and 79 everytime i go the representatives are very nasty and rude ,the first time was a Chubby man with glasses,and this time he did not want to take care of me so the other lady i think she is Dominican or cuban not sure she’s short long hair ,bad attitude and when I asked her if she could give me an envelope she was rude and said “they don’t even give us that what do you want me to do ?” I think it’s not a proper war of talking to customers she had an attitude you should teach your employees that customer pay their salary ,that’s how you lose customers with careless and rude employees like them !.
SK
SAVAGE K.
Took too long
Took too long
RS
Roanda S.
***REGARDING OF MY FIRST REVIEW***
***REGARDING OF MY FIRST REVIEW***
I am expressing myself FREELY "IT IS MY RIGHT" IS EVERYTHING. I never said that it was a place to discuss internal matters, either with a co-worker, or with a supervisor or someone with a higher position than mine. Human Resources knows who the bitter Brad Osman is, EVERYONE at CCUSA knows how he treats those below him. It didn't bother me that they told me, leave before two weeks, NO. What really bothered me was the lack of respect of (Luis Mesa, DM) when he did not let me know his intentions before, he waited for me to return to work one day to do it, when he well knew that I could do it by text message or email appropriately. He did it because he got angry, and he wanted to try to humiliate me, making me get to work, making me waste MY TIME AND MONEY. WE ALL DESERVE RESPECT, Brad infected him with that, LACK OF RESPECT.
SE
Stephanie E.
Check cashing usa
Check cashing usa, it is good with they employees✔ until you put your RESIGNATION ON THE TABLE or ask for a RAISE and if you do not agree they get ANGRY. I gave my TWO WEEKS NOTICE, and I did NOT accept the miserable raise they were offering me, after two years. So (LUIS, THE DM) didn't let me finish my two, without even having the courtesy to tell me to my face, MISERABLE. Both Luis, and the company check cashing usa, are a lack of RESPECT with they employees, since I am not the only one who has done this. I just had a surgery, and the only thing he should have told me was "thank you" don't come back and don't waste your time, knowing that I haven't even recovered well yet, and that I put the two weeks in order not to be "job abandonment" And what about (Brad osman)?? an bitter old man, who has never been taught EDUCATION and RESPECT for his subordinates, believes himself SUPERIOR to others, just because he is the owner or part of the check cashing usa family, he loves underestimates, mistreats and humiliates the little ones. He thinks he knows everything and thinks he is in control of everything, when he is nothing more than an old man who was never taught the meaning of "HUMILITY".
Response from Check Cashing USAJun 3, 2021
Stephanie, I am so sorry that you feel this way. Typically, when you tender your resignation, it is at the discretion of the company whether or not to allow you to remain till the end of the two weeks. Due to the nature of our business, and the fact that you no longer wanted to be employed here, we released you from that responsibility as it was in the best interest of both you and the company. This is a pretty common practice. Please note that it is not the job function of the District Manager to release employees of their position after a resignation.
Check Cashing USA is very proud of the fact that during a full year of a global pandemic, we were able to keep ALL of our staff. We did not lay off anyone or furlough anyone. I understand your frustration over not receiving a cost of living increase, but the company was not in a position to do that. It was a business decision for everyone. With regards to any issue you may have with another employee, the HR department has an open door policy to address any issues that arise and this is not the venue to discuss such issues.
We wish you well on your future career path.
JL
Jessica L.
Super extra bad customer service
Super extra bad customer service, i was there 5 minutes ago, the manager assisted me while she was assisting other people and she was very rude, i asked her if i could make an extension of my cash advance but it was due yesterday which i knew so i called yesterday and told them that i was working that i couldn’t make it on friday and she said that it was fine that i could go on Saturday morning and have the extension. Now i get there and the manage with a very bad attitude she told me no, and then I explained to her that i called yesterday and they told me i could have the extension and she said that it was impossible, that it was illegal, and that part I understood but i kept explaining to her that someone else gave me another information the day before and she was very very very very RUDE, you should work in good customer service but specially starting with the Manager, like i said i am not recommending that place to anyone! And its not because I couldn’t get the extension after they told me i could, its because she was very rude, she spoke to me with a very bad attitude with no reason!
Very disappointed because i have been with you guys for a lot of years!
Response from Check Cashing USAOct 7, 2019
I'm sorry to hear about your experience. Great customer service is our #1 priority. Please reach out to me at your earliest convenience so we may try to resolve this issue. My direct phone number is (305)620-8805. Thank you- Maria
JO
John
I’ve never used your services / can you…
I’ve never used your services / can you please advise if someone may be impersonating me 561-358-8552
Response from Check Cashing USAMay 28, 2019
Thank you for taking my call. Like we discussed it seems a customer gave us your email by mistake and that is why you got sent a request for a review. Sorry for the trouble and appreciate you taking the time to talk.
AJ
Aj
Very unsatisfied
Bad experience with a ride individual
Response from Check Cashing USAMay 28, 2019
I am sorry to hear you had a bad experience in our store. We try to make sure every customer leaves satisfied with our service but it seems we failed. If you would be willing to discuss what happened I would appreciate the opportunity to learn from your visit and see what I can do to correct what happened. We absolutely value you as a customer and hope we can get a second chance. Feel free to contact me at [email protected] or call me at 305-620-8805 - Scott