this is my first time booking a flight through this website because the deal looked really good.
I purchased the ticket online and received a confirmation email. however, the flight never showed up in my delta app, so I called customer service.
when I spoke with them, they completely changed the story. I had selected specific dates and airports for departure and return, but they told me
QU
Quang
Cheap Vuelos is a complete scam
Cheap Vuelos is a complete scam. Hidden / fine print that says the dates are flexible. So basically the days you book will NEVER be honored. They will email and call back with recording right away to tell you a bunch of restrictions then a SECOND call to tell you the dates cant be honored....if you agree and don't pay attention this will null any future credit card complaint. Stay away. I demanded a supervisor (sounded brown...im sure its an INDIA scam site) and he did refund me when I told him i would do a charge back right now.
AD
al D.
Avoid them as a plague
Avoid them as a plague
We bought with them tickets from Chicago to Cancun. The price was too good to be true and it was. They called us next day informing that ticked excludes any kind of luggage and our fare also excludes buying any extra luggage even at the airport. They suggested we buy another more expensive ticket to have a luggage buying option.
The airlines we supposed to fly was AA. We called the AA airlines to check if we have any tickets and were told they don't have any reservation under our name. We have already paid to "cheapvuelos" for non-refundable fare so we had to close our credit card to avoid paying for a scam tickets that were not showing on any airline flight schedule. Avoid them as a plague. The scam artists. What worries me that there might be more people like us exposed to those unscrupulous individuals.
FI
Fiona
DO NOT BUY tickets from this website
DO NOT BUY tickets from this website.
RUN away, don’t even walk!
I would rate 0 if I could.
I bought the round trip ticket last night, received a call this morning telling me 98% the flight will change the traveling date to whatever date they want as it’s “promotion ticket”.
Being told to pay extra around 80 to 120USD per trip to fix the travel date. No cancelling no refunding.
Hang up on me, terrible service.
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‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️SCAM!!!
DO NOT BUY TICKET from Cheap Vuelvos.
DO NOT WASTE TIME reasoning with them.
CALL YOUR BANK to stop the traction.
CALL THE AIRLINE to report and stop the transaction. File complaint with airline and Cheap Vuelvos will be watched by them.
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Last night I booked a round trip tickets from the website. Received a call this morning told me there is a 98% the airline will change the ticket DATE, not time, DATE. Option is: pay extra 80-130 CAD each trip to lock the fixed date with different timing and whatever.
Talked to a supervisor, rude, interrupted me, impatient and hang up on me when I asked for specific policy from the airline, which they claim they have nothing to do with the booking that they are just a platform. Also blame me that I did not carefully go through the term on their website on the searching page:
[ Note: * All Fares displayed are quoted in USD and inclusive of base fare, taxes and all fees. Additional baggage fees may apply as per the airline policies. Some flights displayed either may be for flexible dates or nearby airport(s).]
I called the bank to report the website. I end up have to disable my credit card and get a new credit card.
I called the airline, will update for what they say.
--------Update----
Called the airline, airline delete Cheap Vuelvos' request on their side. Told me they booked 3 sets of round tickets without me aware of it.
In the end, after I have done all protection to myself. I called Cheap Vuelvos to make it VERY clear that I did not authorize any of the ticket booking and I will report them to authorized office.
They still refused to cancel the flight with a very rude attitude.
GM
Gayane M.
Never buy tickets from this company a spam
I bought a ticket and went all the way to the airport, only to be told that I did not even have a flight. This company took my money and failed to provide the most basic service. No notice, no explanation, no responsibility—just stress, wasted time, and frustration. This is careless, unprofessional, and unacceptable. I strongly warn anyone thinking about using this company: don’t do bad the worst
CM
Carlton Medical C.
These are NOT booking agents but SCAMMERS.
These are NOT booking agents.
They are SCAMMERS and FRAUDULENT people in India.
They advertise "cheap tickets" that they don't make available and only want to STEAL your money.
Buyers beware!.Stay away from these CRIMINALS.
AA
Azardokht A.
I am not happy about this business
I am not happy about this business. I bought my flights tickets from this website ( for first time ) and the price was very cheap and my flight was economy and I could have carryons plus personal items, but the email that I received told me that my confirmation is pending and I have to call them. After I made the call and gave my information to 3 people and being on hold for good amount they told me my tickets were “ restricted “ and that means I have to be in airport 6 hours prior to my flight, and no carryons and personal items allowed. I didn’t see that restrictions on the website although they claimed that was there( it is not the first time I bought flight tickets online from 3rd party). Long story short my options was to cancel my flights ( I already reserved my car rental for that trip from another place too) and lose my money ($660) OR upgrade to regular flight without restrictions for double price. I upgraded due to not having any other choice . I am not happy since I believe this is a trick and misleading customers. I won’t buy any tickets from this website anymore. Customer service representatives are very helpful but the company and policy is very tricky for customers.
CU
customer
Estafa!!
Estafa!!! No compres ahí te venden un ticket de avión y luego te dicen k no hay asientos que tienes que pagarle el doble o más de lo que has pagado,
Estafadores