Melinda H.
Booking experience
I booked flights to Florida through Cheap Flights Bank and the price was the cheapest I could find through a third party booking agent. My only inconvenience was that I was not notified when my return flight was cancelled and there seemed to be confusion because I was contacted the next day by a rep to notify. Overall, my experience was good and due to the inconvenience the company did offer a credit for a future flight to be used within 90 days. With the cost of flights today I felt as though they were able to provide the best price overall with the times that suited my needs.
Response from CheapflightsbankJul 9, 2024
Thank you for sharing your experience with us. We're glad to hear that you found our prices competitive and that we could accommodate your travel needs. We apologize for any inconvenience caused by the cancellation notification delay. We appreciate your understanding and are pleased that our team was able to offer a credit for a future flight as a gesture of goodwill. We're committed to improving our communication processes to better serve you in the future. We look forward to assisting you with your future travel plans.