CheapestairportparkingReviews of cheapestairportparking.com

Online booking for airport parking at off-site hotel. The website is rudimentary and clumsy at best. Booking completed indicates "will email confirmation" but none arrived. (No way to print reservation until email arrives.) Multiple emails and online submissions generated no response. Credit card charged for booking so I know it was completed on their side. Only after calling WAY.COM where the charge was posted... and a VERY LONG hold and call time... I was able to get the email sent. Never booking with these guys again. Pricing wasn't much different and hassle factor lost value compared to simply booking with hotel for parking directly.

Do not use this company. Customer service is horrible. The advertising was very misleading. We had an early flight and were in able to take advantage of the service. We had to park our car at the airport. They were able to sell our spot to another customer for the week we paid for. They would not even give us partial credit. Scandalous. I can see that they have earned all 1.3 of their stars.

ZERO stars. Cheapestairportparking.com and Way is a scam. I booked and prepaid for parking reservations through this company for a parking garage near Reagan Washington National airport that was supposed to include a free shuttle to the airport, but when we arrived at the parking garage, it was shutdown due to construction and blocked off to the public. We did not have time to search other nearby parking facilities or we would have missed our flight, so we just parked at the airport in its economy lot, which by the way was reasonable and great. I reached out to this company to obtain a refund but they refused, stating that they require reservations to be canceled prior to the start of a reservation. I advised that I did not cancel, they are the ones that did not honor my reservation. I further advised that accepting money from people when you know a parking garage is inoperable is fraudulent and that I would report them to the BBB if they refused to refund me. I wish I would have done my homework and reviewed some of the reviews on this company.

If I could use less stars, I would. Terrible customer service and dishonorable to their policies. Joyson Hernandez said there is no way he can help me since my trip was cancelled. I emailed them the date of my trip and did not receive a response from them until 11 days later.

They emailed me less than an hour before my reservation to tell me that my spot was not available and I would need to park across town. There was not enough time before my flight to make it and I ended up paying to park at the airport. When I contacted them for a refund they told me that since it was past my reservation time they could not do it. They took zero responsibility for changing my reservation and only tried to contact me via email even though they had my phone number.

Would give it 0 stars. When we showed up to park the lot stayed that they did not accept bookings from 3rd party companies. After numerous emails and phone calls without answers we had to call the credit card company to cancel the payment. Do not use this company!!

Overcharged, lot they apparently sold me too as a third party wouldn’t let me park there and had to pay at an another lot because they were full and refused my reservation! Don’t use this scammer website! Should be shut down !

Horrible customer service! Tried to cancel my reservation before the date of my parking reservation and after 3 emails, never got a response back from customer service. Book at your own risk!!!