Heidi
If I could give them a negative start I…
If I could give them a negative start I most certainly would! We arrived to the lot and were rudely turned away claiming they over booked and were full. The attendant cussed and screamed at me to get out of his lot and to take it up with the 3rd party who I made the reservation with. We had to go find other parking at the last minute and pay premium prices. This company refused to refund my money, telling me it was too late to cancel - I wasn't trying to cancel I was refused service because the lot was over booked. No matter how many times I explained the situation they just keep refusing to refund me my money. This company should not get away with this!



