Scam. Never answered and license not working at all.
Scam.Scam.Scam. I purchased Adobe Create Suit for 1 year subscriptions. Its start problem with access and after 3 month start kick me out and relogin again and choice new school. I sent so many emails, from contact form, and even called via Whatsapp. They never answered. Never use and trust them! It waste your money, time and nervous.
SS
Saikiran S.
Never trust these pricks.
Never trust these pricks.. they gave me two accounts s**@cheaperkey.com and suddenly my account was closed and I lost all my files and especially pics since 2012 that are stored on cloud that are more than 1TB. They didn’t even give me any warning or advise to backup my stuff and they simply claim Microsoft closed it
Response from CheaperkeyJul 13, 2025
Hi,
We're truly sorry to hear about your experience — we understand how upsetting it can be to lose access to important files.
However, as a Microsoft license reseller, we don’t have access to your personal files, cloud storage, or account controls. Microsoft alone handles account closures based on their policies and user activity.
Additionally, our service began in 2021, so references to files stored since 2012 do not correspond to any account issued through us.
We always aim to support our customers and are happy to guide you in contacting Microsoft Support. We just ask for fairness, as sharing misleading claims publicly can unjustly damage a small business that had no part in the matter.
Regards,
Support CheaperKey
DB
David B.
no esta funcionando mi cuenta de one…
no esta funcionando mi cuenta de one drive y no contestan los mensajes que les he estado enviando a diario.
necesito mi informacion y no responden
Response from CheaperkeyJun 26, 2025
Estimado cliente,
Lamentamos sinceramente lo sucedido y comprendemos su frustración. Reconocemos que no recibió la atención que esperaba y le pedimos disculpas por ello.
Sus comentarios nos han ayudado a mejorar nuestros tiempo de respuesta y calidad de soporte.
Saludos,
Cheaperkey Support
AZ
Ayäz M.
I lost all my precious data 😢
I lost all my precious data 😢 MS account is deleted without any notice and now this guy (who is operating from his grandma's basement) is not responding to the emails.
Response from CheaperkeyJun 26, 2025
Dear customer,
We are truly sorry to hear about the loss of your data and understand how distressing this situation must be. Please accept our sincere apologies for the lack of communication on our part. Although we cannot recover deleted accounts, we take your feedback seriously and we committed to improving our support to prevent similar issues in the future.
Regards
Cheaperkey Support
BS
Browser S.
do not buy, office 365 expired after one year
I was very hppy about this provider (see my previous review), comunication was good with them and answered all mails but after one year all keys I've purchased expired!!! Now they do not reply to any mails but still keep the webshop open and keep selling. So don't fall for it, is a big scam!!
MA
masQkodi
Estafa cuentas Onedrive 5TB de por vida
Compre 2 cuentas Onedrive de 5TB, no duran ni 30 días. Me bloquean las subidas y me dicen que tengo hasta el 20 de Marzo para recuperar la información antes de que suspendan la cuenta.
Este es el mensaje del correo.
"Estimado cliente,
Debido al problema ocurrido con las cuentas OneDrive donde le aparece que está bloqueado y no le permite editar nada, vamos a suspender el servicio.
Es IMPORTANTE que usted realice la descarga de su información teniendo como fecha límite el 20 de Marzo. Debe ingresar a httxs://office.com, ir a la parte de OneDrive y realizar la descarga de su información o utilizar la aplicación de escritorio y copiar su información a donde usted considere.
En otro comunicado indicaremos lo que nosotros como empresa daremos en beneficio a usted por los inconvenientes causados.
Saludos,
Admin Cheaper Key"
Una estafa, reclamo la devolución y ni si quiera contestan. Pienso formalizar una denuncia.
UR
Ľubomír M.
5TB onedrive not working
I was given 5 TB oneDrive account. In 2 days I cannot download / upload anything.
I wasnt expecting such issues
Update November 10: They provided a new account, but all data is gone. Still want a refund