Keilyn
Be transparent about the hours of…
Be transparent about the hours of operation, this are 24/7 business. I’m currently stranded at the airport with all the homeless because the office hours are from 4am-1:00am. Which makes no sense and is not communicated anywhere till you text them for pick up, I triple checked all my confirmations, receipts and even the recording message when you call the business doesn’t let you know they’re close between the hours of 1:00-4:00am. They also keep your car keys, so it’s not like you can pick up your car if your flight is delayed or you land between the hours of 1:am and 4:00am which is ridiculous! There’s so many ways they can improve, but for starters simple communication. This 100000% defeats the purpose of me leaving my car parked, so that I didn’t have to deal with the Uber/Lyft pick up at arrival and be able to go straight home in the comfort of my car. This is a horrible scenario for a single female to be experiencing at an airport.
Response from Cheap Airport ParkingJul 12, 2023
Hello Keilyn, I am sorry you had this experience. We work with several airport parking lots in several airports, can you be more specific about which lot this was?



