Chat AppReviews of chatlyai.app

DO NOT SIGN UP! I signed up and cancelled the SAME day as it was useless and they are still taking $65 AUD out of my account and there is no where you can go to let them know it was cancelled DONT SIGN UP !!!!

Total scam! I accidentally subscribed for $90 (Invoice: C8VXWNKB-0004) and requested a refund within hours. They never replied to my emails or issued a refund. On top of that, their 'Professional' plan has a ridiculous limit of only 10 slides for the AI presentation maker. Horrible customer service and misleading product. Stay away!

WARNING: Misleading ads and no refunds I was deceived into subscribing to Chatly. Their ad appeared at the top of Google search results and looked almost identical to the real Claude AI (by Anthropic). I genuinely believed I was subscribing to Claude — I was not. Once I realized my mistake, I contacted support immediately to cancel and request a refund. My request was refused. No real explanation was given, just a generic response citing their refund policy — despite the fact that I was misled into subscribing in the first place. This is not an isolated case. Hundreds of other customers have reported the exact same experience. The pattern is clear: Chatly runs deceptive ads, collects money from confused users, and then refuses to return it. I am now disputing the charge through my bank and reporting this to my consumer protection authority. Avoid this company. Make sure you are on the official claude.ai website before entering any payment details.

Yes, this is a scam, subscribe by mistake never see your cash again.

Scam website, please avoid. got trapped by them appearing at the top results when searching for Claude AI. Paid for subscription, not realising what just happened. When I requested a refund, I got a reply the next day stating that they don't refund for mistakes being made as part of their policy. I find this to be a suspicious and fraudulent act, as they integrate other company's API to appear at the top of search results, which tricks you into subscribing as the platform also looks similar to other competitors. Please stay away.

Terrible. They're thieves. I fell into their trap. They reference better than Claude (& use this SEO to lure customers). Once I booked it and realized it hadn't been Claude I had used, they refused to refund me even though I had not even used it and made the purchase minutes prior! Completely dishonnest.

I am writing this review to warn others about my experience with ChatlyAI. I was looking for Claude AI and came across ChatlyAI, which appeared very similar and, in my view, was highly misleading. The branding and presentation made it easy to mistake it for Claude or an official Claude-related service. I subscribed by mistake and immediately contacted them to request a refund once I realised what had happened. Despite acting quickly, I received no proper resolution and no refund. I have now lost more than USD 1,000 because of this. What makes this even more concerning is that many other reviews describe a similar experience — people being confused, signing up by mistake, requesting refunds quickly, and then being refused or ignored. In my opinion, this business model appears to rely on confusing users and taking advantage of honest mistakes. A legitimate company should make it very clear who they are, what service they provide, and should honour refund requests when customers immediately report a mistaken subscription. I strongly advise others to be extremely careful before entering any payment details. Make sure you are on the official Claude/Anthropic website and not a third-party service that appears similar. Based on my experience, I would not recommend ChatlyAI.

The site appears on top in Google search, with a logo looking just like Claude.ai. Purchased by mistake, the company is not providing the refund or any kind of reply, even though the complaint was submitted the same day. Avoid at all costs, this app pretends to be something it isn't, its horrible!