Chat App is listed under Internet & Software in Wilmington, Delaware.
Chat App (chatlyai.app) has 164 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Nick J.
If I could give them a 0-star review, I would. I asked for a refund within 5 minutes of signing up. Per their policy, I had a 24 hour window. Instead of refunding me, they asked me for a reason. I replied and simply said "it's not what I'm looking for." And they used this against me ... saying that they can't give me a refund for that reason. This is an extremely dishonest company.
Paul
I searched Google for "Claude" AI and clicked on what appeared to be a legitimate result. The sponsored ad prominently featured "Claude" in the headline and described Anthropic's Claude product, with only small text revealing "Chatly AI." Within 3 hours of subscribing ($90), I realized Chatly was not Claude and requested a refund per their 24-hour policy. Despite multiple emails over 4 weeks, they: Ignored my refund request for 9 days Took 15 days total to deny my claim Only offered a refund after I filed a credit card dispute (which I won) This is not an accident. Reviews show a pattern of customers thinking they're subscribing to ChatGPT or Claude, then being denied refunds. Chatly (owned by Vyro LLC, same company as ImagineArt) deliberately bids on competitor brand names in Google Ads to deceive customers. Warning: If you see Chatly in Google search results for "Claude" or "ChatGPT," it's a paid ad designed to trick you. Scroll past it to find the legitimate service. Chase Bank sided with me immediately. Do not trust this company.
Brandon S.
Total scam of a company. Accidentally created subscription, emailed them immediately to cancel and refund, they denied refund.
Luke B.
Horrible company with deceptive advertising. I thought I was signing up for Claude ai but it was chatly. Contacted customer service for a refund and they refused to accommodate even though I never used their service.
R P.
The site is full of bugs, barely works, and they still refuse to refund a clearly broken service. Zero support, zero honesty. Avoid this scam website. Don’t waste a single dollar here.
Tom M.
Total scam company. Beware. The only thing this company is good at is sneakily masquerading as other legitimate AI firms and taking your money. They have totally refused to refund me even though UK law specifies a 14 day cooling off period for online purchases of this nature. Do not use and certainly don’t upload files to their platform.
Greg B.
Total scam. The product couldn't tally the number of survey responses in a CSV file. Because I tried several times, I exceeded the number of tries to get a refund. I went back and forth with them in email several times and they kept wanting me to get on the phone with their customer service folks to teach me to use the product "correctly"
Ahmed M.
It’s utterly useless and is practically a scam. Not only do they trick you into buying it, they dishonor their refund policy. Stay away. It’s a scam.
