Charming CharlieReviews of charmingcharlie.com

I have been waiting for a refund almost 2 months and still have yet to receive it. Very disappointed and do not recommend buying from this business.

I ordered something in June and still haven't received the item. I also requested refund after 2 months and no response. This is a scam. I have no item and out of over $100.

Is the website claiming to be “charming Charlie” real? The clothing has NO labels and the look and feel like Shein clothing! How can they use the “charming Charlie” we once knew without a label on the clotning? It’s cheap and they won’t accept returns! Do not shop there!

I purchased the Dark Blue Medallion Tote and the bag handles shredded. I had the bag for at least 4 months and have not used it much. I requested a refund or replacement and was informed that they do not provide refunds or reimbursements. Be aware that that bag is not good quality.

You return a purchase to them and you have to wait 2 weeks to get a refund Buyers Beware!!

I had 2 separate orders. Both orders contained the same products. Bought with sale discount. Ended up returning both orders. They took the full cost of one of the purses off of both orders. Both order refund were short. One by $5. and one by $25.i tried for over 3 months to get this corrected. Guess what? They were not very pleasant and refused to correct refunds. I sent copies of order photos and return credits. To date nothing. I would give negative stars if possible. So, buyer beware warned....

One of the worst customer services! They give unhelpful and unreliable information. service is very slow, shipping takes forever to reach, need to get a response after multiple calls. very rude and untrained customer service associates. CC had offered 15% discount after email and phone sign up, but the code did not work. even after multiple email complaints, this was not resolved. Please do not waste your money and buy from CC. And save your time and the headache.

My daughter purchased a purse for me for my birthday. She is a teacher and was overwhelmed with in school, on line and many other problems involved with her job due to Covid. The brown box was delivered to her and she didn't have time to open it; so she just wrapped the brown box and gave it to me. She knows I use large purses which I have purchased from Charming Charlie in the past. To our surprise, the purse was little. I sent a letter to Charming Charlie enclosing a picture of my regular size purse compared to the little purse which cannot hold all my objects and asked if I could exchange it even though it was past the 30 day return policy because of Covid and my daughter not opening the box. Charming Charlie did not have the courtesy to even ANSWER MY LETTER. Evidently they don't care about their customers; only ABOUT SELLING MERCHANDISE. Disappointed in Charming Charlie. Thank you.