Charming CharlieReviews of charmingcharlie.com

Not like it was. Ordered two overpriced sweaters and they are terrible quality, they smelled like chemicals and fit is like defective. Shipping took forever. I would never order from here again. It isn’t the same as it was when it was a brick and mortar.

My experience with charming Charlie on line was very disappointing. The quality of the clothing they sell is poor. The sizes don’t and the merchandise doesn’t match. They run big and do not have labels. I had to wash what I bought to see if it shrank but they got worse. I had to throw the 5 sweater away. I gave them a one star because there is no choice for 0. I do not recommend and will not buy anything else from Charming Charlie. The sweaters seem and feel old and used. I spend $133.00 in unusable sweaters.

Made an order on Feb 23 and never shipped. Sent SEVERAL messages and finally received a response from Yumi saying my order was sold out. Said to expect a refund in 3-5 days and has received nothing. Opened up a dispute on PayPal.

I loved Charming Charlie when it was a walk in store. Thinking that the online Charming Charlie was the same store and quality merchandise I ordered a blouse and paid using my credit card. Item never arrived, and I started searching their website. I’m concerned about this company which has terrible reviews for online orders will use the credit card I charged the item to but never received and am fearful that they have my credit card information and will cause me future problems. What should I do? Should I get a new credit card so they can’t cause problems? Please help! Thank you.

Charged but not shipped. Ordered something 11 days ago. They charged my credit card immediately but still have not “processed” the order and it has not even shipped yet. Why should it take 11 days to get something in the mail? Most legit stores do not charge you until the merchandise ships.

The item I ordered was recieved damaged. I sent an email with a picture of the damaged item and asked for return instructions. I have not recieved any communication back. This company does not care about customer service. Save yourself the headache and find someone else to order from.

What went wrong is shipping. I ordered over 2 weeks ago and still have not received the order. If shipping doesn't improve there are plenty of other company that ship in a timely bases. VERY UNHAPPY. They are deceitful in their language, " ships in 5-7 days. That also does not include weekends.

Spent $250 thinking I could return items. You have to call or email for a return code. I’ve emailed three times with no response. One number is out of service and the other always has a busy tone. Now I’m stuck with items that won’t work at all and out all that money.