Charlotte RusseReviews of charlotterusse.com

I order my clothes Sunday event (feb 11). At first I was worried looking at all the bad reviews. It got sent out to shipping the day after (Monday feb 12). They then gave me a tracking number where I could see where my items where, which was very helpful. They said my arrive time was the following Tuesday (feb 20) but it arrived Friday (February 16). It arrived with all items (I ordered 5) and all the correct sizes.

I read many reviews and most were bad but I decided to risk it. Orderes 2 pairs of shoes on 11/24/17 around 10pm and got them 12/03/17 around 10:30 am. Very please with their service!

I'm only giving 4 stars bc hardly anything online is never in the store which kinda annoying and the girls in CR are not as friendly.. however I place an order on Thursday morning I was a little scared because of other reviews.. i paid for 1-2day shipping and I needed my shoes by Friday, when I called Thursday morning after placing my order a young lady told me that she can't guarantee my shoes will arrive the next day.. I totally understand, I use to work for retail and online store so I get that it could take up to a one day processing time. Then I received an email from " Ashleigh" after saying I wanted to cancel that my shoes were on its way and I should receive by Friday! Sure enough I did! I'm highly impressed with the shipping time and I love my shoes. Thanks girls!

I have yet to shop or buy anything from this store, but I will say that their custumer service online is great. I emailed them and they got back to me within a couple hours.