ChargeAutomation🚀 ChargeAutomation is a powerful platform that helps short-term rental hosts & hotels automate key operations, making guest management effortless. ✅ Seamless check-ins – automate guest verification & access. 💳 Hassle-free payments – securely process payments & deposits. 🛡 Chargeback protection – reduce fraud & safeguard revenue. 📈 Maximize upsells – boost earnings with automated extras. By handling these tasks automatically, property managers can focus on delivering amazing guest experiences while growing their business. Trusted by industry professionals, ChargeAutomation simplifies operations, increases revenue, and ensures a smooth experience for both guests & hosts.
ChargeAutomation (chargeautomation.com) has 67 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Christian
Nice and helpfull support, always fast and successful, Cathy is a kind ... thats how support should be :)
Response from ChargeAutomationJun 3, 2025
Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with our support, and especially with Cathy — she truly is wonderful! We'll make sure to pass along your compliments. We're always here whenever you need us! 💪✨
Clementine J.
helpcenter utile et efficace
Response from ChargeAutomationJul 4, 2025
Merci beaucoup pour votre avis 5 étoiles. Nous sommes ravis d’apprendre que notre centre d’aide vous a été utile et efficace. Notre équipe travaille constamment à offrir une assistance claire et rapide, tout en allant toujours un peu plus loin pour nos clients. — L’équipe ChargeAutomation
FABHomeRentals
We like the platform. It works well, but most importantly, the customer service team is wonderful. A quick email and they get things done. That is worth gold these days. Thank you CA team.
Response from ChargeAutomationMay 23, 2025
Thank you so much for the kind words! We're thrilled to hear you're enjoying the platform and that our support team has made a positive impact. We truly appreciate your support! 😊
Wilhelm C.
Very useful app! Amazing support!
Response from ChargeAutomationJul 4, 2025
Thank you for your 5-star review. We’re thrilled to hear you find the app useful and that our support team made a great impression. Providing a powerful product with outstanding customer experience is what we strive for every day. If there’s anything else we can assist with, we’re always here to help. — The ChargeAutomation Team
Steve
Cathy was extremely helpful , for some reason my cc would not upload in the documentation and she was able to get it all situated !
Response from ChargeAutomationMay 14, 2025
Thanks for your review Steve! We are proud to have Cathy as a member of our team and we are glad you received a prompt resolution to fix this matter.
Richard B.
Excellent fast customer service to deal with any questions that I may have. Very customizable reporting of transactions.
Response from ChargeAutomationJul 4, 2025
Thank you for your 5-star review. We’re so pleased to hear that our customer service team was able to assist you quickly and effectively. It’s great to know you’re finding value in the customizable transaction reporting as well. Our customer experience team is always here to go the extra mile and support your success. — The ChargeAutomation Team
Martin J G.
Response & solutions are given quickly. Many Thanks.
Response from ChargeAutomationMay 2, 2025
Hi Martin, thank you for submitting your feedback. Our team is always here to help as soon as possible.
Ramiro F.
Great product, amazing (and quick) customer support, and more than reasonable pricing. These guys understood hoteliers needs and executed an excellent platform. I strongly recommend.
Response from ChargeAutomationApr 25, 2025
Hi Ramiro, Thank you so much for the kind words and glowing review! We're thrilled to hear that you're enjoying ChargeAutomation and that our platform and support team have met your expectations. It means a lot to us that you recognize our effort to truly understand hoteliers’ needs. We sincerely appreciate your recommendation and look forward to continuing to support your success!
