Donald A.
Recommend
Security, anonymity, and convenience - everything is here. I recommend this service.
Change is a modern exchange service with the new rate selection system which determines the best exchange rate for you. Our system is easy to use and completely transparent. Our goal is to show users from all over the world how, in a couple of clicks, you can exchange cryptocurrency anonymously, safely and profitably.Around our service, We want to create a dedicated community of those who value their time and money. Therefore, we will be glad to any suggestion or feedback about our service.
Changee (changee.com) has 47 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Donald A.
Security, anonymity, and convenience - everything is here. I recommend this service.
Ша Л.
On November 5, 2023, I submitted a request to exchange funds. To this day, my money is being held by scammers. They keep asking questions that have nothing to do with the exchange process and constantly come up with new excuses to delay the return of my funds. At first, Changee representatives claimed that their liquidity provider was holding the funds. However, I checked their address and found out that right after the exchange, my money was broken into small amounts and transferred to different wallets. Even though I have provided all the necessary documents and evidence, I am continuously being denied a refund. I am extremely dissatisfied with the service and consider it fraudulent. I do not recommend using Changee to anyone!
Response from ChangeeSep 9, 2024
Good afternoon! Earlier we informed you that we do not withhold your funds in any way. Unfortunately, the funds are held on the provider's side and in this case we do not have direct access to them. We understand that this situation is unpleasant for both parties. We share your feelings and from our side we do our best to minimize mutual losses. We would like to clarify that we have reapplied to the provider for an update and hope for a speedy update. Regards, Changee team
Donald G.
I can't help but praise this service! Exchanges are quick, rates are favorable, and support is responsive and knowledgeable. Highly recommended to everyone!
Scott K.
I am very satisfied with this exchanger - all operations are completed quickly and without delays. The support team is always available and ready to help with any questions. The rates are favorable, allowing you to save on every transaction. Low fees are a huge plus. A large number of exchange pairs gives you the freedom of choice. The absence of verification simplifies and speeds up the exchange process.
Henri W.
Exchanges are instant, which is very convenient. Support is always available and ready to help with any questions. The rates are favorable, and the fees are minimal. Very satisfied with the security and anonymity of exchanges.
Sydneyingstone L.
The service works great. Excellent support. The rate is quite favorable for transactions. At the same time, the commission is low.
obm C.
On February 21, I exchanged DOGE for Bitcoin using this service. The service has blocked the funds and has been delaying solving the problem for more than a month. There are too many inconsistencies in this situation. 1. The transaction took a very long time and the status changed several times from payment from the exchanger and back to waiting for payment from me. Which has already caused me some concerns, because this does not happen automatically. 2. The first time, customer service responded that the transaction was not completed because they could not send the funds to the Bitcoin address I provided. I sent them a different address. 3. Then support voiced a new version about blocking my funds and starting some kind of internal investigation, despite the fact that Changee themselves admitted that AMLbot did not show any negative information. They asked to confirm the origin of the funds. I replied that I did not have screenshots of the exchange, since I carried out the exchange online, but I know for sure that all the funds were received using the FixedFloat service more than a year ago, and at the moment this service is not available. 4. Then I asked why my funds were not left at a temporary address until the end of the “investigation”, but were immediately transferred to another address? Support responded that my funds went to the exchange’s hot wallet, and they recorded a certain equivalent of my funds in a certain account until the end of the investigation. Those. my funds turned out to be clean enough to be listed on the exchange infrastructure and participate in trading. To my request to show the address with the recorded equivalent of my funds, they responded with silence. 5. Finally, the FixedFloat service itself, through which I received blocked funds, resumed operation. I will contact their support to confirm that the funds came from their addresses. FixedFloat support responded that since I could not confirm that I initiated these exchanges, they could not provide order information. BUT, if Changee contacts them directly, THEY WILL BE ABLE TO CONFIRM that the transactions for the listed trades were sent from their addresses. The question is, why didn't the Changee agent do this himself within a month? TOTAL Confusion about the reasons for the delay: first an incorrect Bitcoin address, then blocking by some agent. They did not leave the funds in the escrow account and did not in any way confirm the recorded equivalent of the funds. For a month, they did not ask for confirmation from the service through which the funds were received. Silence and standard excuses like “We understand your concerns, wait for the investigation to be completed.” Very convenient for delaying time and keeping the funds for yourself. 25/03/2024 The funds have arrived and the situation has been resolved.
Response from ChangeeMar 25, 2024
Thank you for your patience during the investigation process. We are pleased to inform that the investigation has been concluded and the funds have been successfully returned to the client. Regards, Changee team
Drk D.
Was Exchanging Tron for usdt, they made it in 2 hours, lol. Slowest exchanger I ever seen
Response from ChangeeFeb 5, 2024
Hello, we apologize for the delay in your order. Our team has checked and fixed the problem. It will never happen again. Best wishes, Changee.com team