Champion Car WarrantyReviews of championcarwarranty.com

Update - 8/11/2024 I did not receive any response to any of my numerous requests yet. So I sent an email request today for A FULL REFUND DUE TO NON RESPONSIVENESS. If anyone here knows how to contact this outfit or how to approach the issue fairly, please let me know. Thanks in advance. Update - 8/6/2024 I need to file a claim. I have been trying to get in touch many times on phone, by email with all the Departments since last Friday. I have ZERO RESPONSE. CHAMPION - CAN YOU PLEASE RESPOND ASAP SO I CAN RESOLVE THIS? Update - 2/9/2024 I have been able to establish contact with Jack Taylor of Champion warranty. He assures me that everthing is up and working and business is back to normal and customers will have no delays in contacting them or processing claims. I am hopeful that they can keep that promise. So, at this point I will give 3 stars. I will do another update soon. 1/30/2024 To: Champion Warranty Company - Jack Taylor or Dan Kelly or Michelle Perry or INFO@Championcarwarranty. RE: CANCELLATION DUE TO NON-RESPONSIVE for a week and a half. I have made numerous attempts to reach you regarding the questions on my new policy I paid for and I have not been able to do so at all. No response to Emails. On the phone I keep holding and I get cut off when it is my turn. I have no way to even request a REFUND because you have not responded lately. So, here through trustpilot, I am trying to communicate with Champion Warranty and request for a FULL REFUND due to Champion's lack of non responsiveness. You are welcome to contact me immediately to resolve this issue. Otherwise please issue a full refund. Ajith Please respond ASAP.

My name is Cameron I recently purchased a warranty and I have been trying to call and get a claim going for my car and nobody answers. They just hang up on me. I want my money back they are a scam do not buy. I am in California with a Tesla. I paid the whole amount upfront $2200 and I can’t even file a claim on my car to get it fixed. This company is trash. I will get my money back I have spoken to my lawyer and the business is under investigation.

I was never in the market for an extended warranty. I called the next day to get my money back. It's been over 30 days and they still have excuses. I've been left on hold till the answering machine hung up, told it will be sent back to my account in 7-10 days called back and was told it was mailed to the wrong address. They even sent a cancelation form that I filed out immediately and they said they didn't send/receive it. I've called over 15 time to get my money refunded and they have come up with reasons why they have failed to do so on every occasion

Reading a response from champion car warranty below was 100% not being truthful. MOST importantly, when my auto needed warranty work, Mercedes called them to cover a $2400 bill for warranty service needed in my S auto. Mercedes was told it takes them two days to respond and their policy is not to respond within 24 hours. I called also and The woman on phone told me it takes at least TWO days and Ralph, the owner, sales manager, warranty decision maker, (chief cook and bottle washer) said 48 hours was their usual response time. Champion finally got back to Mercedes and offered a $109 , YES a $109 part that they would send to them to replace the part needed. .NO INSTALLATION reimbursement, etc. $109 for $2400 of service needed. And to add insult, I had to pay the delivery charge for the part coming from China or wherever . Mercedes told them they don’t install $109 parts for something that cost thousands. They don’t install parts that may not work, etc. They would install non mercedes parts, but only from a reputable company. They don’t want to install a part that would give me additional problems or wouldn’t last. I also inquired from an independent certified mechanic about using this part and not getting paid to install for labor. By the way, the door panel had to be disassembled and reassembled. The independent, although he would probably charge less hourly fee, agreed about the part! I called good old Ralphie Woods to inquire about this conversation which the Mercedes manager said was rude and nasty . As soon as Ralphie got on the phone, he said I just sent you a cancellation e mail for you to sign . BUT BEFORE he e mailed me the cancellation e mails, he sent an e mail requesting I SIGN the ORIGINAL CONTRACT which he never noticed before was not executed. Not only hadn’t I asked for the cancellation , he decided to cancel me immediately. He e mailed me three times with the cancellations. IN THE MEANTIME, I suppose as he sent these cancellations, HE PUT FRAUDULENTLY THROUGH TWO A D D I T I O N A L MONTHLY CHARGES ON MY CREDIT CARDS. So instead of having the regular monthly fee for the month charged to me, he put in two additional ones for a total of three for that month, all within a couple of days! Ralphie Woods and company are not trustworthy. They are scammers and swindlers. I wouldn't be surprised if they have opened and closed several of these companies when either the authorities catch up to himor he needs a change of name as his reputation was in the dump. He might answer this, but I wouldn’t and won’t believe an iota of his words. Ralph, do not waste your breath answer this, it won’t be truthful. DO NOT let him cheat anyone else! Any positive postings were probably made by Ralph and his minions! You cannot believe anything he says or posts . There is no need for my signature as Ralph know who we are and I don’t need to have a BS answer from him. My words are completely truthful, and his deviation from this is just his being devious.

Scam Fraudulent Horrible

This is not a trustable company. Do your research, you will be surprised at how unprofessional, lack of communication with dealerships and amount of time they take to answer. Not to mention they will find any loophole not to pay or fulfill their contract

SCAM Business! I can guarantee you the reviews of 5 stars are not real. They do not call back, they will not speak with the mechanics, they do not understand how to do business in California. Had a turbocharger that needed to be replaced.. They sent the turbocharger to the mechanic without speaking with them, why thats important is mechanics will not replace parts in a car with parts provided by champion warranty (mechanic cannot instal a part like this and ensure they fixed the issue due to not knowing the parts origin). It has been over a month and half and we are no where closer to having the car fixed. Also, they will only approve 2.5 hours worth of labor to replace the turbo charger.. over ten different mechanics have told us its at minimum a 5.5 hour job.. AKA Champions "rules/guidance" is under market rates and therefore they are hiding behind this to not cover the service and telling us we are out of luck.

Beware of this Sham company!!! They advertise that they work with all dealerships but when it comes to paying for the repairs under the warranty, they start giving all kinds of excuses. I have taken warranty with them for both my Porche 911 and Mercedez E350.When my rooftop for the convertible Porche 911 got stuck and was not working, I took it to the Porche dealer. They diagnosed that Hydraulic pump as well as the fluid line associated with the pump needs to be replaced. They gave a repair bill of $6600. Champion warranty is covering $400 of this bill saying that the Dealership is charging exhorbitant rate!!! They know this that Dealership will charge mark up on top when they sell the warranty but covering just $400 is outrageous.For my Mercedez, they have not even responded to the Dealership for 3 weeks now. I think they are a sham operation that is fleecing customers with their nice pitches. Beware!!!