Champion Car WarrantyReviews of championcarwarranty.com

This company has been so bad given it a one star is too much. I bought the gold plan for my Porsche Macan GTS and it came with free oil change vouchers and free tire and rims. It took me 8 months before I used both vouchers. I called every week after my claims and was told it takes 48 -72 hours to go back to my credit card. After a month I was told they couldn’t put it on my card and would send me a check. Two weeks later I received just one of the checks and my bank returned it. The bank said the account was closed that had sent me the check. It’s crazy that the company is in Colorado but the check was from an account in New York. I keep calling back but I can’t reach anyone. The phone just says you’re number 1 and after a few minutes it cancels the call. It’s now been 2 months and I can’t reach anyone.

I’m a current policy holder, stay away from this company. It’s been 2 weeks and I still can’t talk to the person that approves or declines the claims. Costumer service has told me twice that someone will reach out to me and nothing. My car got messed up and from all the parts that had to be replace only one part was suppose to be covered by them and even then my claim was denied. I’ve called over 50 times, about 40 of the times I’ve called it says I am #1 in line but as soon as my call reaches a 5mins wait it automatically hangs-up the call. I got about 6 more payments on my policy, if they couldn’t cover this simple problem how can I trust them that if my engine or trans will be cover in the future. Oh, and by the way, I have their top tier Gold Membership.

I had a claim and it was refused sighting it was neglect. It was a pan gasket, now how can that be neglect? Use caution if you're thinking of this company.

Customer service is terrible. After 3 weeks of trying to get ahold of them dealership we went to finally told us to come pick the car up. Champion would put them on hold and then hang up. I did finally get ahold of someone, they said they were going to send them o.k. to cover that evening. I told them we had to pick up the car and had already paid for repair they said they would cover. Emailed them bill from dealership which was even cheaper than Champion said they would cover. Now it's been two weeks, can't even get email answer as to when I will be reimbursed. Beware, would not pay for their warranty. Now Jack Taylor won't even respond to emails

ALL OF THESE 5 STAR REVIEWS ARE ROBOTS OR PAID REVIEWS. THIS COMPANY IS ABSOLUTE DOG CRAP!!! THIS COMPANY IS A SCAM!!! I REQUESTED A REFUND WITHIN 30 DAYS AND THEY STILL HAVEN'T REFUNDED MY MONEY!!! I DID EVERYTHING THEY SAID. I SIGNED THE PAPER FOR CANCELATION WITHIN 30 DAYS!!!! IT'S BEEN 2 MONTHS!!!!!! THEY OWE ME 750 DOLLARS!!!! I CALLED SEVERAL TIMES AND THEY KEPT SAYING THAT THEY WILL FORWARD MY REQUEST FOR A REFUND TO THE FINANCE APARTMENT AND SHOULD GET BACK TO ME WITHIN A FEW DAYS! A WEEK GOES BY AND I CALL AGAIN AND NOW I CAN'T EVEN GET SOMEONE TO TALK TO ME. I KEEP BEING PUT ON HOLD AND AFTER 10 MINUTES, IT HANGS UP ON ME!!! THIS IS A SCAM!!! STAY FAR AWAY!!!! ALL THE 5 STAR REVIEWS YOU SEE ARE FAKE OR PAID!!! DONT WASTE YOUR MONEY!!!!!! THEY ARE NOT LEGITIMATE!!!! THEY TRY TO GAIN YOUR TRUST AND NEVER HONOR WHAT THEY SAY!!! I ALREADY REPORTED THE COMPANY TO BBB FOR SCAM!!! HOPEFULLY THIS COMPANY GETS TAKEN DOWN SO THEY CAN STOP TAKING PEOPLE'S HARD EARNED MONEY!!!! 750 DOLLARS I WILL NEVER GET BACK!! WHAT A JOKE AND A DISGRACE. I REPEAT!!! ALL THE 5 STAR REVIEWS YOU SEE ARE FAKE OR PAID!!!! I HOPE THIS COMPANY BURNS!!!!!

I HAD TO CALL FOR A CLIENT TO CHECK A JOB WARRANTY WE CALLED 5 TIMES AND THEY KEPY HANGING UP THE PHONE SO NEXT MORNING I CALLED AGAIN A WOMEN NAME MICHELL ANSWER AND WHEN I TOLD HER I CALLED 5 TIMES THE DAY BEFORE AND SOMEONE KEPT HANGING UP SHE SAID IM RUDE AND A LIER !!! I SAID WHY WILL I LIE AHE HANG UP THE PHONE ON ME !!!!! I CALLED AGAIN AND ASK TO TALK TO MANAGER SHE SAID SHE IS THE MANAGER I TOLD HER SHE IS RUDE AND SHE SAID IM RUDE THE WORST WORST COMPANY I EVER DEAL WITH. USALLY I GET SOMEONE ON THE PHONE RIGHT AWAY AND TELL ME IF A JOB APPROVED OR NOT BUT THIS WOMEN MICHELL JUST DONT KNOW CUSTOMER SERVICE !!!!

My name Brian N from Wisconsin I took my 2016 dodge ram rebel to Reeds Chrysler in Beaver Dam Wis for a bad fuel level sensor / pump all in one unit 2/8/24 .Reed Chrysler emailed Champion on Thursday 2/8/24 Reed gave me a estimate for $1250 for a factory OEM part (mopar) we didn’t hear from champion till Wednesday 2/14/24 that they will only pay for a pump that cost $148.38 and $125.00 2.1 hours of labor a total of $408.50 .Reed found a pump that was cheaper they completed the work on 2/16/24 with my zero deductible that I payed for I had to $342.79 . Then on 2/19/24 truck wouldn’t start had to get a tow.Reed told me champion just paid them 2/20/24 ($100.00) from my house to Reed Chrysler to do the pump again .My pinion seal was leaking had Reed Chrysler repair that sent a email to champion about that couldn’t wait another 6 days to hear what they cover and won’t cover I paid $362.72 I need my truck Reed says that champion warranty is the worse warranty place they have ever dealt with . Champion warranty suggested cheapest part for the dealer to use and only pays a 125 dollars or percentage of the shop labor the 0 deductible is bullcrap you will always have to pay .

I insured 2 of my vehicles. Yesterday I to took one of them in to be serviced. the service department was not able to get through or just got cut off!! I tried and got the same response. So, I paid for the service when I was told I wouldn’t have to and they would deal directly with the dealership. I submitted the bill and filed a claim, let’s see if they will reimburse me!!?? I tried reaching out to the sale person Lawrence Andrews who sold me the policies, called the phone number he provided and got an answering service. I sent emails to Champion and to Lawrence Andrews, and to date no response. I received information that BBB rates them very low and question the legitimacy of this company. I live in California and this state has strict laws regarding extended warranty coverage, most warranty companies can’t provide coverage, Lawrence assured me that they provided coverage, I am doubting him and questioning of false information and commitment!! I have requested a full refund and immediately stop the monthly automatic payment to my credit card. I have filled a dispute with my credit card company, let's see if they respond!!?? To those that have given a favorable rating I suggest you do some research!! ( my mistake I did not ) and or wait until you need the service, you’ll change your mind !! In fact try calling them now!! 03/08/2024 This is an update to my early review!! I filed a dispute with my credit card company for the full amount of $860.00 from Nov. Dec 2023 and Jan 2024. This company fraudulently sold me policies that are invalid, simply because they are not licensed to sell in the State of California. I had been dealing with Jack Taylor about cancelling my policies, they wanted me to sign a notice stating, I would agree to a satisfactory cancellation. I waive my right to charge back my credit card. I waive the right to any additional legal action or otherwise against Champion or its associates... I advise Jack that I would not sign that notice and I simply wanted a notice saying the policies was cancelled. His response, your policies were cancelled, since I filed a dispute there was no further action needed and I would be credited back by my credit card company, and they would not contest my dispute. Now, they are trying to reverse the dispute, saying that on the initial service on Jan 31, 2024, when I tried to reach them by phone, they were having problems with their phone system (this seems to be a recurring problem, read some previous complaints) and I simply could email them. Will I did email them on 1/31/2024 and didn't get a response until 2/05/2024 by Jack Taylor. They're stating my dispute was that I did not receive service and I was fraudulently filing my claim. Will those policies are invalid, I can't use them in the State of California, so yes, they did not provide the service I purchased. Furthermore, extended car warranties are not sold in California, Mechanical Breakdown Insurance is sold and must be licensed. I have since filed a complaint with California Insurance Department and Attorney General Office in Colorado. Oh, Jack's last response was "I hope you have a happy life". I have all this information on email and recorded conversations!!