ChampernhayesReviews of champernhayes.com

Stayed in Lark cottage. Chair round the table broken, smoke alarm hanging from ceiling, window frame in bedroom rotten, insufficient utensils and outside of property uncared for. In my opinion this is not a 4* standard cottage.

Cottage was filthy and owner is quite frankly bonkers. Not anywhere 4 star gold standard and if you look on Visit England’s website they do not list this place as being accredited by them. Don’t waste your money. Avoid at all costs.

I stayed at Champernhayes Dorset recently. I have written to the owners to post this feedback with no response. I would recommend that you check that upgrades have been made before you book: Overall we were a disappointed with the standard of the accommodation. The double mattress was very uncomfortable, tiles were cracked in the bathroom, the shower in the main bedroom was only running luke warm water, and the jacuzzi was not working. I know that you tried to source a plumber to fix the shower however as it was not working properly when we arrived it suggests that the functionality had not been checked prior to our arrival. We arrived to find a notice at the entrance to the pool to indicate that the jacuzzi was not working; the use of these facilities had been one of the reasons that we chose to stay at champernhayes, and whilst I understand that it had been broken by previous guests, some advanced communication would have been appreciated as we had planned some of our days around using the facilities and had to rearrange. As you are aware we left early on the 8th, partly to get a good nights sleep at home on a comfortable mattress and partly due to the lack of jacuzzi facilities. I booked the accommodation in good faith expecting it to be of 4 star gold award standard; unfortunately we were disappointed, believe that the price of the accommodation did not reflect the quality, would suggest that photos are rather dated along with some of the accommodation facilities, and would not recommend. We did enjoy Charmouth, Lyme Regis and the surrounding areas and the weather was good for us but we returned from a much needed break feeling a little disappointed.