Chalk LineReviews of chalk-line.com

Unfortunately I came across this website - because it forced me to buy a jacket. (Attention irony) Since the shipping to Europe is not quite cheap (customs fees, which of course the company can't help), you naturally think twice about whether you should order there. The package arrived within the specified time frame. Very fast for a shipment from America! However, when I opened the package, I was super happy to have ordered from chalk line. The jacket I ordered looks absolutely awesome and the quality is worth the price. Would I order there again? Definitely!

Had an issue with size they immediately sent return label and shipped out the new one. Super easy to work with. Great example of how customer service should be done.

Shipping was very fast, but the customer service is top notch! They are very quick to respond and care about their customers. Excellent company!!

On 12/10/2024 I placed an order for a Jacket that was in stock. I waited 7 days and started to notice that the Item had not been shipped. I contacted support and they and they assured me that item was shipped and would arrive by Christmas. After that email no follow up. I gave it 3 more days, emailed back advising them that no order received after already two weeks. No Response. I emailed once again advising that now after Christmas still shows item was not shipped. They finally advised that they did not know why and that it might have been lossed is now out of stock and I needed to order something else. No After roughly 3 weeks, No Apology, no concession. I will not ever be placing an order or referring this company again.

I ordered a jacket in the wrong size and I was able to exchange my item and keep the sale price. They were quick to respond and they honored the sale price And the turn around for my item was fast. And their emails were personable and professional. I would definitely order from this company again. And there was no charge for shipping the correct product

They were VERY VERY fast to respond each and every Email i posted I was wow'ed And solved it all very fast This will not be my last time I love customer like this The way it should be EVERYWHERE I highly recommend yall to shop here and habe the confidence that u will get the response u want. They are here for us I felt the love 💯

Customer service was excellent and fast made it simple to get a size exchange. They have a customer for life and will continue to shop.

Accidentally ordered the wrong size, chalk line responded super quickly and resolved the issue with no fees and super easy