Chalk LineReviews of chalk-line.com

First the jacket was great quality! I had a great customer service experience, I contacted them for a few questions, and they had a fast response and very helpful! I recommend this company for any team jacket and great customer service!!!

Great and quick customer support to get me a jacket on time for an event.

Quick response & very helpful with my tracking from USPS as I thought it was lost but Chalkline investigated immediately & problem solved! They are the best!

I bought a satin jacket on sale as a Christmas present for my nephew but needed to exchange it for a larger size. Instead of sending me the larger size they issued a refund. I went back to the site to order it again but now it’s $40 more! Talk about unethical business practices! I won’t be purchasing from them again. I guarantee they issued the refund knowing the price was increasing.

I had bought one of their awesome jackets for a family member around Christmas. Unfortunately, the jacket didn't fit and I needed a exchange. I literally messaged them on Christmas Day requesting a return label and an exchange and they replied that same day with a return label attachment and they even wished me a Merry Christmas and a Happy New Year! I didn't expect that quality level of service especially on a holiday. I'm not saying that's the norm, but it was a pleasant surprise nonetheless. They received my return and promptly exchanged it for the right size and sent me an email with the new order number and an additional email explaining that my exchange has been processed. This is a very efficient company with a kind, personal touch. I would definitely shop from them again!

Chalk-Line has always brought styles to the table I wish i seen, their powers rangers line their wwe line, their marvel line how can you look at these clothing items and not say masterpiece? They also have one of the best customer services out there, the jackets always fit me well but more so the quality is beyond the asking price, shoutout to CL and continue bringing more of these flavors to the table i get compliments everytime i wear one of their outfits!

Such a great company! Outstanding customer service !!

Ordered an outfit and returned it within the 30-day timeframe. Was informed that they couldn't offer an exchange or a refund but assured me of store credits. However, in recent email correspondence, they offered a discount instead of the initially promised store credits. They have kept BOTH my money and the returned item, so it’s good business for them. They won’t respond to my emails anymore. Very disappointed. Edit due to the answer: You want me to leak the whole email conversation? I ordered AND returned the item in 2020 DURING the 30 day return period. I did everything according to YOUR guidelines and you have since failed to either offer an exchange, refund OR give me store credits (as you originally offered). What I have contacted you recently about is why I’ve never received any of those mentioned options? And you didn’t even bother to answer. So keep going, as I have no problem exposing everything in detail.