Signa B.
Do not use this company for CE, spend a few more dollars and go with a reputable company.
I used this company to complete my continuing education for licensure for my Esthetician license in Florida. Upon passing completion, the company promised to send my results to governing body of Florida (DBPR) within 30 days. They did not, told me via email that they would send the completion certification at the license renewal date which would be 3 months from now. I completed the CE early for a reason. I believe they are REQUIRED by the state of Florida to send results, as an accredited school, to the board within 30 days. I am forced now to do my CE with another company and spend more money so that I can be reassured that my license will be renewed with the proper CE credits reported BEFORE the license renewal date.
Response from CertusOct 15, 2025
We’re very sorry for the delay in responding—we recently gained access to our Trustpilot review portal and wanted to ensure your concerns were addressed. We're sorry to hear that you encountered challenges when attempting to obtain your reporting to the DBPR, we do automatically report to the board within 2 business days of your course completion, so we would like to investigate further to understand where things went wrong. We understand how frustrating that experience must have been, and if you’d allow us the opportunity, we’d be glad to review your account and assist you further. An alternative option is to fax or upload your completion certificate to the DBPR, if you wish to handle this independently. Either way, we'd love to help and we've sent you a request for more information to see how we can assist, if you are open to that.