CertaPro PaintersReviews of certapro.com

Do not use Certa pro painters in GA, I had them paint my home, smear my brick and repair trim and siding that was damaged in a few spots, I also had them replace/rebuild 3 out of my 8 columns on my front porch, the painting on the siding was good but the trim painting was bad, the painting of my front porch was terrible, they missed so many areas and the carpentry work on my columns was horrible, the guy doing the carpentry work even told me he was not a carpenter, the boards were to short, he reused 25 year old trim instead of replacing it like I paid for, the never replaced have of what the quoted me for, not sure what types of wood the used on the columns cause the paint bubbles up, they look worse than the originals, it took them over 2 weeks, when they came back to try and fix it they just scrapped it off and touch painted it and that stood out. I made a complaint and they sent a different crew out, (this is a year later) and they did the same thing, just scrapped off the old paint but at least they repainted the entire column so it matched, and repaired some of the rotted wood on the back of the home, but to this day that column still has bubbles paint all over it, my windows were poorly painted and painted shut, they didn't scrap the overspray off the glass, I could go on and on, don't let them paint your home, the estimator looks very professional with a company vehicle but the actual painters are just local meth heads that leave oil stains on the street in front of your home. and this was almost a 10k paint job.

This is for Certapro Nashville: Do not use this company. I have been waiting since November 2024 for the front of my house to be painted. This house has been painted previously. They also market themselves as painting commercial buildings. After much phoning/emailing with Ashleigh and Max Watson, sales person, to the point I reached out to the owner, Dylan, to request a refund. No contact from him but I was able to get a date for May 5, 2025, to get my house painted. I was traveling on this day but returned that night to no house painted. No contact on the day to say why. On reaching out yet again on May 6 requesting a refund, they had no idea the job had not been completed. The front office staff spoke to the owner (who has never spoken to me directly), they will process a refund but will be delays so I am told. At the time of writing this I am waiting for a refund. AVOID. AVOID. AVOID.

I'm a former employee of the certa pro in Bloomington, IL 61704. I was only on the job for approximately one month when I encountered a job where a child was known to have gotten lead poisoning. The company did not provide any safety equipment and they told me I wouldn't need it because I wouldn't be in the house long enough to contact poisoning. 10 days later I was in the hospital with severe lead poisoning and needed to be off of work for 2 months. Mike wheeler the production associate ommunicated with the JSS that he was not to say anything to me about what they provided as I was told months later. The day I received a settlement check from work comp Mike called me to fire me but said he would let me know the following day. When he called back he "laid me off". I messaged the owner (Mark) about unemployment and he will not even respond to me. I called the corporate office and they said to report to the BBB which I will be doing. The guys that do the painting are great but management does not care about anything but their bonus checks. Was told by Mike we were the reason he didn't get his end of the year $8,000 bonus when the only complaints we ever had were about management. Do your research before hiring someone with a reputation like this. You'll know if you ever have a disagreement with Mike because he will scream at anyone he feels doesn't further his agenda.

Had owner of local CertaPro come over. Was supposed to send me an estimate for jobs that needed to be done. NEVER RECEIVED.. I am in CT and dealt with Owner Marc Prive... Texted, emailed, and called. Even talked with staff from the office.. NO HELP AT ALL..! LOOKING FOR A NEW PAINTER.. Do not recommend this company at all..

We had a very unfortunate experience with Certa Pro of Jupiter, Fl. Phil made promises that he couldn't keep. The job took over a month to complete when we were originally told it would take 'a couple days'. The work was horrendous and paint was everywhere. On the floors, furniture (fabric mind you) stairs, windows, literally everywhere. The workers were slow as a snail and the sloppiest painters I have ever encountered. It's bad enough we had travel plans which we had to cancel and take the $ hit for, but the fact it cost us double than what we were originally led to believe - well - that's unacceptable. Any positive reviews you see are local workers, the real reviews are on BBB. And they are SHOCKING.

Hat soda pro out here to float and texture a wall. They assured me that they would be able to match my texture. Not only did they not put any containment up to control the dust in my entire home was just covered and dust, but they couldn't even match the texture. A 2-day job turned into a 3-day job. Ended up having to fire them because they were not doing the job right? They were using the incorrect air compressor for my type of texture. They didn't even know what type of texture I had because they kept looking at the walls trying to figure it out. They kept telling me oh we have to lightly sand it and then paint it and it will match your other walls. You don't sand down orange peel. The texturing was so thick. It looked like ice crystals on my wall corporate they're a joke. They don't get involved in their franchise issues. And even though I fired them before, they could do any more damage to my wall, I had to still pay them half of their money. They wouldn't even agree to having me just pay for their material. Had to pay extra money to have a different company come out to correct their work And when they found that out they didn't believe that I had someone come out to fix their work. Terrible company would not recommend them

If I could give zero stars, I would. Here's my experience. They performed the sloppiest home exterior paint job that I have ever seen with streaks and running droplets of paint as evidence. In the process they managed to etch a glass window, leave paint on the concrete, shingles, windows, window screens, door sills, door handles, light fixtures, concrete and brick. The doors were sealed shut with paint which has already started to peel with normal opening and closing of the door. Their warranty is useless. I would never ever have certapro back to my house or advise anyone reading this to use them to paint a rock. Whatever damage they do to your home, they will not fix it or cover the costs. You will spend your time and your hard earned money in repairs of items that were not broken before they showed up and cleaning up their mess after they leave. Buyer beware. Certapro is a scam.

Crew was late and left immediately to "get material" for job; i.e. rolls of plastic and tape. One stayed to mask and then sat waiting for hours for someone to return with their sprayer. Finally, at 5pm they told us the sprayer was still "on the way" and asked to return the next day. We agreed to 9am. By 10:00 they were no show. I called and was told another 30 minutes. This is how the whole job went - more excuses than work. The final result of spray painting our basement ceiling was poor quality with lots of missed spots. When they removed tape from sheetrock, they tore the paper off the sheetrock. My wife re-painted most of it by hand. We didn't want them back in our house.