CertaPro PaintersReviews of certapro.com

CertaPro in Coweta County Georgia is TERRIBLE!!!! Paint on deck peeled in less than a year and then I was told that the fine print says it is NOT covered by warranty, Arrogant on the phone. DO NOT USE THIS SERVICE IN COWETA COUNTY GEORGIA.

Absolutely awful experience with CertaPro, Reading, PA. These guy's were unprofessional and left my property a disaster. Paint all over everything we own (the screens, the drive way, the patio, the outdoor furniture). Trampled our plants. CertaPro was horrible! The cost was the same as the other 2 quotes we got. Do yourself a favor and use a different company.

The painter and I agreed that he would scrape and paint the 3 sides of the front of the house with 2 coats of paint. When I came home to it they had sprayed what looks like 1 coat of cheap paint and managed to get it all over my storm door as well as detached the leaders. I would never use them again and recommend that no one else use them. They were also 1 week late in doing the job.

They scheduled my paining on 4/25/21 for today 5/24/21 from 9 to 11 then NEVER showed up! Then lied via phone and emails about trying to get a crew in on 5/25/21. Then cancelled my contract instead. Stupid Nepotism policy hiring relatives, they thought cancelling me 5+ hours after they breached the contract would get them off the hook! Stupid stupid the right hand did not know what the left hand was doing, and causing issues with me because I am 69! Seniors beware of this company ! Stress could kill you if they treat you like they did me for 30 days!

They are the worst! I used them received a poor job. They use inexperience people they they probably found at a site where day workers gather to be picked up for day jobs. They did not do the two coats of paint as they said they would. I would never use them again.

Well I had certa pro out to my home twice this year. First time to paint my upstairs and they were fine. Price was fair, they schedule me and were there on time and did a great job. Second time was now. I call them out in April to look at painting my downstairs and 2 bedrooms. The experience was total opposite. They never show up on the day they scheduled. Tried to reschedule a time to paint and got nothing. No communication between me and the Foreman. Everytime I call them they couldn't give me a date to do the work. One excuse after another. Crew quit on them. Workers out on maternity leave. And I kept getting further down the list 4 or 5 jobs ahead of me after they failed to make the first appointment. Finally I canceled the job and demanded my deposit back since they seem like they wanted no part of my house. That was today. Now I have to wait 2 weeks to get my deposit back and start all over finding a company to paint my home. To bad because I had other jobs i was going to give them. I will NEVER use them again, and I will tell everyone on earth to stay away from them.

As other people have alluded too they do use independent contractors who are probal yinexperiences people they pickled up one a street corner. As such, they did not put two coats of paint on our deck like we were contracted with them to do. How do I know. The color of my deck was brown the paint was grey. I saw them finish the first coat with my brown deck showing and then 30 minutes later they said they were done. It takes 2 hours to do the first coat but only 30 minutes for the second. The supervisor on site barely spoke english so could not explain it to him. We called certapro directly and they said they would talk with the site supervisor. Needless to say nothing happened. I should have taken pictures I guess but why should I have too do that. I pay good money to do a job properly then DO IT. ON top of that there are very visible streak marks like they painted unevenly. I'm glad its my deck that was painted and not the interior of my house.Overall just a lousy job and a rip off. Plus they told us we could keep the extra paint. Well guess what? That's right they supposedly used it all the paint putting two coats on of paint on our deck. I will never use these shysters again.

We had the exterior of our home painted 3 years ago. I realize that the company uses independent contractors, but they really need to manage their work. First, the painters indicated that we may need 2 coats (with an extra cost, of course). We agreed to the extra work and the additional cost. However, when they were nearly complete with the first coat, they told us they didn't think we really needed the second coat. Someone from the company told us they had been offered / assigned another job and that would pay more than our second coat. Second, they returned after a year or two later for touchups, as included in the original contract. The same independent contractors returned to do that. When they returned, they told us that they had hired someone to do the scraping of the house. They told us that the individual they hired did not do a good job, so they had fired him. They pointed out the numerous areas of the house where this lack of appropriate scraping was a problem. But they did not offer to fix it. They also did not finish the touch up, even though they said they would return to finish the job. This was a most unpleasant and disappointing experience.