maria
Happy for the fast delivery
Happy for the fast delivery, but unfortunately 1 item was broken 😥 Perhaps needed to be packed better for shipping?
Response from Cerini Coffee & GiftsNov 3, 2025
Hi there, We’re really sorry to hear one of the items broke — thank you for letting us know. 😥 We’ll make it right for you right away. Our team usually packs those bottles carefully, but sometimes the carriers don’t handle them as gently as we’d like. We’ll review the packing on our end to help prevent it from happening again. Would you prefer a replacement or a refund for the damaged bottle? Thank you again for your patience and understanding! ☕💛

