CeremonyofrosesReviews of ceremonyofroses.com

Bought a deluxe version of the new The Scratch album on vinyl in March and got an email on March 16 that the package was on its way and over a month later i contacted COR that the package has been in transit since March 16 with no updates and then got a 2 emails first saying that they apologize for not getting in touch sooner and then a day later the other email said that unfortunately the package has been lost within transit and we were unable to sent a replacement because it was sold out and they have issued a refund and gladly I actually got the money back but the the thing about it being lost I frankly think that it just a lie since the package never even got to Royal Mail from COR and I truly believe a worker took it for themselves and then they had to give me bull excuse that it got lost. Bands need to search information before they start working with companies that are not trustworthy like in this case COR. Stuff like this just give bands a bad rep.

Systematically cancel orders blaming an obscure fulfillment issue (whatever that is supposed to mean) or even fraud concern (I guess their cancellation excuse is the flavor of the day) and take ages to refund money they have had for over 2 months now. I have had to start a chargeback process with my credit card. This is the 3rd order out of 3 they cancel with no explanation, I will not be ordering form them again. At this stage it is not a coincidence, but a pattern. DO NOT TRUST THESE COWBOYS. You have been warned.

I bought two Linkin Park items on March 13, 2026. It's April 17, 2026, and they still haven't arrived. I asked for an explanation. At first, they responded by saying I hadn't selected the tracking option. Then, yesterday, I've asked for a refund, but they haven't responded yet. They're absolutely scammers. Don't buy anything from them. I wish I'd seen these reviews before.

Sent me the wrong order, won't reply to emails, ticketing system doesn't work for feedback, and in general just a really awful experience trying to buy something from a band store. Would give 0* if I could, just utterly insane to allow this company anywhere near your merchandise.

I ordered an item in error and immediately raised a ticket to cancel ( no option to click cancel) . A customer service agent responded to my ticket an hour later and said the item was too far in the shipping process( one hour!!!!????) to be cancelled. Shocking customer service, low morals company. Avoid at all costs

Paid for Don Broco T Shirt and Vinyl + Priority Delivery. Nearly a week later and still no order. Con artists, if you see these lot providing merch do not buy and try and go elsewhere

I really wish I'd checked the reviews here before I ordered a Father John Misty t shirt from his website - my experience is identical to those who have been unlucky enough to have their orders just not turn up. It's been weeks and my order hasn't arrived. Emailed the company to report no-show and they said they'd 'escalated it with the warehouse...to be processed as soon as we can.' Still nothing a week later, so I chased again: 'I have been assured that this order has been prioritised for fulfilment.' Spoiler alert: It still didn't arrive. I then asked for a tracking number and they tried to gaslight me by saying I didn't select tracking as an option when I ordered. I certainly wouldn't have opted out of tracking, had it been a clear and obvious choice at checkout, so all I can assume is that they know this is clear as muck on the website and they hide behind this excuse. And as for why so many orders, including mine, fail to show up - I really can only assume that nobody is keeping on top of stock control for these artists' merch, so CoR dishonestly take people's money time and again with no care given to whether they can fulfil orders.

⭐ 1 Star Really disappointing experience. I preordered an album and t-shirt, but ran into delivery issues. When I contacted Australia Post, they advised me to follow up with the sender. However, when I reached out, I was simply told it wasn’t their responsibility and to contact Australia Post again. This left me stuck going back and forth between both parties with no real help or accountability from the sender. As the retailer, I would have expected them to take some ownership or at least assist in resolving the issue, rather than passing me off. Poor customer service and very frustrating to deal with. I wouldn’t order from them again.