Century Martial ArtsReviews of centurymartialarts.com

I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for me I mean... What kind of cheap shitt show are they running in this company??? They are getting so unprofessional lately, I wish they had competition so they up their game.. No wonder business go out of business because they don't adapt and the people who work there get complaisant.

Constant stock issues with many items. Before taking a customers money and making yourself look like a fool, you better get a date of when it will be restocked, but then again that date will move around on you as well.

Worst company ever. I was some other company carried what the do. Ripped me off, lost my order, just unwilling to help. I will not use their company ever again. Used them years ago, same issues, nothing has changed.

I bought the Stealth Kamas for my dad's birthday since he can learn a weapon at Karate. When we got them they are no better than a child's toy and felt like cheap plastic. Definitely not worth the price! When I returned them I not only had to pay for shipping the item back, but they don't refund you the shipping either from when they sent it like other others. Very disappointed and annoyed. Will never order from again.

During the order process, the website crashed, creating a duplicate order. No one in the Shipping Dept. caught the fact that two identical sets of orders with sequential order numbers were generated. I would think that this would have been worth a quick phone call. The Bo-Staff arrived broken. The outer package was perfect, so I can only assume that someone in the Shipping Dept. just doesn't care about what they ship out to the customer. I called about the breakage and was told to send pictures. I sent the pictures and was told that "it would be taken care of". I followed up with an email asking when I would be receiving a replacement, but have yet to receive a response. Normally you would expect any company to work hard to restore confidence after an error like this occurs, but not in this case. I will probably have to call Century a third time regarding the double charges, I had refused delivery of the 2nd order as was instructed by Customer Support, but after the first two errors, I seriously doubt they will automatically refund the duplicate charge to my credit card. I am not pleased with Century Martial Arts. This doesn't inspire confidence for any future orders.

I was informed that I had to return the wrong size shoes. I had to repackage the shoes. I had to wait until they were received by Century before the right size would be sent out. I did not make the MISTAKE, you did. I had to go through this dismal experience, when Century made the mistake ! I have spent alot of money with Century, will think twice before buying again. Century is not the only provider of martial arts supplies

Century for the longest time was a great company to purchase wholesale from. Fair prices, great customer service. Frankly, my first choice for martial arts supplies. Unfortunately, over the past several years I have seen a steady decline in their customer service and a steady increase in their prices. I last experience was it for me. When you are guaranteed to have your order by a certain date and it doesn't arrive and me as the customer have to follow up as to why. Not only once, but 4 times and it's over a week later than promised, that to me is very poor customer service.

I have been w yall since 1991 and yall used to be great. then you all cut out the distributior discounts and went to the current "stuff". I used to only deal with yall but now I have to search the net for prices to make money. I used to get 30-40% off and could make enough to keep my lights on. Now? i dont order anymore than I have to. Yall screwed yourselves. But Our opinion doesn't matter all that matters is your president getting his golden parachute.