Audie H.
ridiculous
After being a loyal customer for about 10 years, my family bought new property and moved 3/4 of a mile from where we had our service, from a dirt road to a highway. When I contacted centurylink to have my existing service, a phone and Internet bundle, moved to my new address, I was told they would be unable to do so because Internet service was exhausted in my area and they were not allowing any new accounts. I didn't want a new account, I wanted to move a 10 year old account of over $100 a month less than a mile down the road. I talked to numerous reps and was told the same thing. Since my service had to be canceled I have had to up my cell data plan to accomodate my home business and my children's schooling. It would be nice if centurylink would try to address the lack of Internet availability issue in my area, because I know several people who would be interested in service.