Century CommunitiesReviews of centurycommunities.com

Century Communities in GA is abysmal. It is impossible to speak to a human being. The answering service directs callers to your sales website. Why is it so hard to speak to a human being? I live in the Summit at Auburn Hills in Dacula, GA. Granted, the neighborhood is 6 years old, but all I am looking for is a referral to a tile contractor to repair bathroom floor tile in the guest bath. You finished out the neighborhood and abandoned it. You just move on and forget about the rest.

In my experience, their build quality (Marvella community in Las Vegas) is REALLY REALLY poor. Their 1 year warranty is almost a scam. If it costs them $50, $100 to fix, sure they'll send someone real quick. But if it costs several hundreds or more, they won't fix it. My advice is to keep looking. But if you still want to purchase, my advice is to get a good inspector on Yelp, have him inspect several days before the close of escrow and do not wire any deposit or sign any papers until ALL defects observed during the home orientation are fixed. Because after you have signed, they won't fix those big ticket items. I bought back in 07/24. The home inspector found a lot of cosmetic issues early on. They fixed some before the close of escrow, some after the close of escrow. But they refused to fix the bigger ticket items. The so-called "Customer Service Managers" told me at the beginning: "we don't fix these window frames" then promised to take care of the kitchen wall after his vacation but never did. He closed my ticket without any explanation at all. I emailed care@ and info@ and got in touch with a person named Alex very quickly, but all he did was waste our time. He made an appointment about 2 months after contacting me for his contractors to come out and repair the two biggest defects on 6/24/24, but nobody ever showed. And of course, Alex no longer responds to our texts or calls.

The Century Commuinty is HORRIBLE. The discrepancies from the final walk thru was not complete. Once closed they didn’t complete it as stated. We now have to put it thru the website. The front door lock was compromised with the programming code in it while workers there and the sink flooded in the kitchen. I’m now realizing the work was very shoddy. I should have had a home inspection done; but they had to go through so much paper work because of the builder. Will be getting one now. Totally not satisfied with the quality of my home. It’s only been one week.

My house was build by Wade Jurny (acquired or transitioned to Century Communities now). I would not recommend them to anyone. I have had severe drainage, standing water and other issues in my front, back and side yard since moving in about 5 years ago into one of their brand new construction houses. During the first year I complained multiple times and they sent folks out multiple times to correct the issue but it was never corrected. Then my 1 year warranty ran out and the assistance stopped. My hard is an ankle breaker. Unevent, small bumps and hills that make water drain towards my house. In rain my front yard, back yard and side yard all pool with water. Terrible experience.

HORRIBLE EXPERIENCE - No logic - Would an offer on a home with more offer will be considered or less? I came day before with an higher offer than it was sold to someone else on the following day with less offer than me. Mine was not considered or not asked for consideration higher up and flat out said no when I was there day before. The next day morning it was sold for less. Later offered another home at same price as the other homes sold price(which I got to know when in contract and those homes were closed) and later kicked back mine with asking of another $10000. I would not have accepted had I known the previous homes were closed for lesser price of $10000 since I was not aware they(lot 87, 88) were sold at lower price(440K) than what I offered (446K/447K) (how ridiculous). It just was not asked up and flat out said no to my offer price higher than what it is sold for. Horrible process and mine was asked $10000 more, I would not have accepted this at all. I literally lost my $10000 down the drain and ended up in not so premium lot. I would not have signed in my dream had I known the previous homes I approached sold for less. I will never ever buy or recommend anyone to buy from century. I asked for my earnest money back or to transfer to some other community or give some contribution towards closing or appliances, which were rejected, since you are always right and I am wrong. Ask/Empower your employees to ask, freaking ask and I just lost my $10K because of lack of communication. GIVE MY $10K back, it is lot for me.

Warranty is useless........Beware. Terrible customer service We purchased our home on August of 2023 from Century Homes in The woodland Hills Development in Willis Texas. We noticed some issues with our pluming and a tub making horrible popping and cracking sounds in April of 2024. We were informed by the Michael Home inspector for Century that did our walk through before closing August 2023, that we had a 12 month period to make a detailed list of problems with the home inside and out before the 12 month period of ownership. After the plumbers came to our home for an inspection of the Tub noise, they found that the tub was not properly set. They had to cut hole in our sheet rock and remove 2 levels of shower tiles to complete repairs. Our new home warranty inspector James, asked if we had tiles for the shower repair, i sent James pictures of the boxes of tiles and he scheduled the tiles guys to come install the tiles on June 7th, 2024. Tile installers arrived at our home to find the tile wasn't correct and had to special order tile for the shower repairs. July 19th still waiting for tile and shower to get repaired. Tile installers come out to our home and bring the ordered tile to complete the job. The tile installers bring it to our attention the tile doesn't match at all. Today is August 7,2024 We are still with out our shower/Tub and holes in the walls, the explanation from the Home warranty inspector that is wasn't there problem that the tile doesn't match and that it will be on us to make the repairs or accept the mismatched tile in our 400k home. That is not acceptable for any company to put it back on the home owner because of improper installation of a bathtub.

This is a terrible company as they refuse to fix drainage issues with the entire neighborhood. I would not recommend them to anyone. We as a neighborhood will be seeking legal action against them.

Simply put do not buy from this builder there's a reason the 5 star reviews that they get only come from the employees that work for them poorly built homes and any repairs they make is simply putting lipstick on a pig communication is a joke