CentrobillReviews of centrobill.com

Money has came off my account without me purchasing anything

Scam! This site uses your credit card info to buy services you did not really approve of and then tries to scam you. You should definitely not use this, or if you do make images of all the transactions and mails they send to you. Update: Since i saw what kind of comments centrobill made under some other reviews, i'd like to clarify this one a little bit so they don't start calling me a liar. They don't exactly technically fraud you: Suppose you are on website X and buy a product on it. Then you get redirected to centrobill where you enter your credit card info and so on. After payment, the checkout confirms that your product has been bought - and some Subscription for some website which you never saw before and which has to be paid for on a monthly basis (and which most likely is actually created by centrobill just for this kind of scam [I obviously don't no that, i am just guessing]). You will also get an email confirming that you bought access to some website, and if you read their AGB's carefully, they actually even mention this kind of recurring payment. It's basically the same principle as a shop owner who secretly puts a third product next to the two products you actually buy hoping that you don't remark it(And of course the third one is very expensive), writing that this kind of stuff is happening in this shop on a paper which then is attached to the main entrance. I'm not sure if this is actually illegal, but in my personal opinion it's still fraud. So in Conclusion: NEVER USE THIS SERVICE!

Managed to track back some fraudulent transactions back to centrobill. Contacted them to advise and request my money be refunded and their response is all sales are final! Absolute joke. Avoid at all costs and hope you dont end up in my position Adding to this in response to centrobills reply their website states "we have several customizable options to aid in fraud prevention and risk evaluation, full transaction management, and so forth" Based on your response your pretty much calling me a liar. Great way to do business.......

This company engages in deceptive and fraudulent billing practices. When they are challenged, they threaten to send you to collections under the assumption that consumers will not contest charges to an adult website. I recently signed up to an adult site. Like many, it came with a “free” one day trial of an affiliated site that I had no interest in joining. Per the terms and conditions outlined at sale, I immediately canceled that subscription within 24 hours in order to avoid being charged $34.95. An email was sent to the address on the cancellation line in my confirmation email and on their website requesting cancellation. I stress, this was the ONLY cancellation option made available to me after subscribing. Within 24 hours I received a response offering me another month free, which I declined immediately. Despite this, a charge for $34.95 appeared on my credit card. I was then told they would not refund that charge because I cancelled the “wrong way” - I did not send an email to their sister site, e-support24.com. They then provided terms and conditions which, buried therein, alleged to show that I agreed the only way a user could cancel the subscription was via e-support24, NOT Centrobill. Nevermind that the link to those terms and conditions is dead and not available when you sign up (I later confirmed). Nevermind that the website and the confirmation emails you receive upon subscribing direct you to cancel via Centrobill. Nevermind that Centrobill and e-support24 are affiliated entities. After contacting my credit card for a chargeback on the $34.95 for a website I did not subscribe to, never accessed, and attempted to cancel, I received an email from e-support24 telling me to reverse the chargeback or I would be sent to collections. The business strategy is clear: - set up two billing providers (Centrobill and e-support24) - have one confirm the subscription and be identified as the entity to contact for canceling those subscriptions (Centrobill) - rely upon fine print in Terms and Conditions that no one is likely to read, even if they are made available (the links are dead) - when a consumer tries to cancel using the only means available to them, dismiss the request because it was not sent to their sister entity (e-support24) and charge them anyhow - even though the entities are affiliated, even though the request to cancel was sent to Centrobill within 24 hours, even though e-support24 ACKNOWLEDGED receiving the request within 24 hours (because they are the ones who respond) - refuse to refund money charged - threaten consumers with collections after they have the credit card chargeback the payment FYI, the chargebacks are so critical to them because most payment networks will cut off a service provider or retailer whose chargebacks exceed 2% (I.e., if too many people initiate a chargeback the business is effectively shut down). Incidentally, the Terms and Conditions they provide you (after the fact) and which they insist you have not complied with state the following: “To Cancel ... notify the Company at least one working day prior to the end of the paid trial period BY VISITING [e-support24.com]. Read that carefully. “Visiting” e-support24.com means nothing - they couldn’t even prove that I hadn’t. Stay away from ANY website that uses Centrobill or e-support24 as their payments provider, including any of the John Thompson adult sites. UPDATE: Within 90 minutes of posting this review Centrobill asked that it be removed on the grounds that I was never in a contractual relationship with the company at all. Here are the precise terms of the contract e-support24.com and Centrobill are relying upon: “The parties to this Membership Agreement (the “Agreement”) are You, the Member, and companies listed near the bottom of this document, dba EuroRevenue (the “Company”). The companies there listed are: “USA: Centrobill Ltd., 253 Main Street #222, Matawan, NJ 07747 CANADA: Centrobill Services Ltd., 2500-1751 Rue Richardson, Montreal, QC H3K 1G6 EU: Eurobill Tech Ltd., formerly Centrobill (Cyprus) Limited, 9 Karpenisou Street, 2021 Nicosia, Cyprus”

Be aware of this 100% fraud scam company They promised only charge 1 dollar, but charge me almost 100 dollars. They keep back and forth, I am thinking about class action and contacting more and more victims. So if you want to join, please let me know this kind of 100% FRAUD and SCAM company should not in the market

I have sent numerous emails to Centrobill asking for help to solve an issue with processing a payment for a $47.96 subscription, but instead, its support asked me for a charge instead after checking that my account was associated with some type of fraud, which never happened. Then after I paid the bill, they never replied back and resolved the problem. I even took pictures to show proof of the transaction and yet they ignored the emails. How am I supposed to trust such customer service? Please help!

hello, this is my last resort. i have sent numerous emails to centrohelp bc i am being charged after my subscription has BEEN expired. please help me.

I have made several attempts to contact CentroBill, but i have not received a single response to them. All I want to do is cancel my membership. I can't get into my login, and as of now I don't even remember my login. I've been forced to freeze my card, just in case they charge me again. I would like to talk to an actual person, cause the self center is not helping me at all. Very unprofessional.