Central TransportReviews of centraltransport.com

What can i say besides the fact that they are thiefs and liars. I sell engines and transmissions and ship about 15 items a day i started using them for about a week booking through a reputtable third party company i saw that they had good rates at first but when the incoices started coming thats when i realized how bad this company is. Don't believe any of their quotes. They will lie about how much your item weighs and charge you 3-400% of what the quote actually is. Nothing but theifs in this company they will break your costumers valuables none of their trackings work. basically just thiefs.

Avoid this company at ALL costs! We used a broker who said that they are not a preferred carrier but still assigned the load to them anyway. Order was put on truck on 4/26/23. Their system shows picked up from terminal on 5/3/23. Then didn't hear anything so called today 5/8/23 and they said it's being picked up today. We had dealt with them back in 2014-2015 and had the same issues, just failed to tell the broker this time to not use them at all costs.

So exhausted dealing with them... I currently have four, going on five, ICR's in process because they keep reweighing our product at the terminal INCORRECTLY. We have two scales here, recently calibrated, that weigh correctly yet somehow they keep reweighing at 60... 100lbs... here and there, just randomly. We provide pictures of our weights for proof, they claim their certificates are legitimate documents but the math never adds up. For example, if you have a case that weighs 25 lbs, and you are shipping 10 cases, your product is 250lbs. Let's add 25-30lbs for a standard wooden pallet to send around 280-285lbs. So why do they tell me they reweigh at 345lbs? Where, where did the extra weight come from? All they say is whatever their scales weigh is what the bill is, and that's that. I don't know what to do anymore, they aren't trying to help us at all. What do we do?? They are screwing us and our own customers.

These guys are crooks!! They were about $50 cheaper than the next option so I used them like an idiot. Actually got here quickly, I unloaded with my forklift, the driver took off without letting me get out. When I unwrapped the pallets obviously one had been tipped over and a $500 item destroyed, the plastic it was wrapped in was stuck inside under a wheel so obviously done after shipped. A couple days later they added a couple hundred because they say my weight was wrong, whatever. but then the next week I get an email that they're adding almost $400 more, $85 for residential, not true, $187 for liftgate and $75 for unloading labor, it was delivered in a semi that didn't even have a liftgate! I unloaded both pallets quickly in their time frame and they're trying to charge an absolutely ridiculous amount saying they did it. Then on top of all of that $35 inspection fee when he just ran!! Any other company would charge $40 for residential and $40 for liftgate if they were used. This company is a joke and are absolute crooks, How are they in business??

This is the third time in 2 years a shipper has used Central Transport to ship items to me. I live near Columbia SC, so my comment applies, for the most part, to the Columbia terminal. The item arrived to thier terminal a week ago! I have been calling the provided number to arrange delivery (appointment) as requested:the number is in Michigan. I've called everyday, except weeked, and get the exact same result everytime. The person asks the shipping number, verifies the arrival and delivery address, attempts to call the terminal and gets no answer. They then tell me they have sent an email to the terminal and the regional director and I will get a callback TODAY. The results are the same....NOTHING! They will not give me a direct number to call the terminal. So, I sit with a work stoppage awaiting the shipment. Anyone seeing this: Please tell your shippers to NOT use Central Transport. Certainly Not the Columbia SC terminal!

DRIVER FORGED MY SIGNATURE ON DELIVERY RECEIPT TWICE!!!

Not sure why my supplier keeps using this horrible transport service. I reached out to them about a shipment and they said I needed to provide a BOL since they can't bill correctly...not sure why it's my problem when I'm the recipient and they need to reach out to shipper. They've held my freight for a few days and didn't reach out to me so I emailed again...they said they needed a PDF now...their customer support is crap and I'm finding out about the issues when they should be following up with the customer. Avoid at all cost!!

Dishonest and liars to sum it up. Incorrectly billed by doubling the total pallet weight 2 years ago and in June of '22 they damaged a box and denied claim saying there's no damage. We lost $160 worth of product because of them. The supplier had placed the boxes more than 6 inches inside the edge of the pallet and still they managed to damage it. Not reliable and frankly - one dishonest company.