Central TransportReviews of centraltransport.com

Terrible made an appointment. They never showed up. When I called I was told they put down for another day not even a phone call. Took the day off of work for nothing worst customer service.

The cable company schedules better than these guys! Give you a 6 hour window for a pick-up, then ghost you. I called an hour AFTER the pick-up window closed, only to hear "too bad, so sad. we didn't make it. We might come by tomorrow." We lost one employee for a full day waiting for these M-Fers to ghost us. They never told us they were running late, or anything. They SUCK!

I’ve used Central Transport a couple of times, and every single time they quoted a low rate upfront — only to hit me with extra charges later. At first, I thought maybe the extra fees were legitimate, but now I see this is just how they operate. It’s a pattern, not a mistake. Customer support? Completely useless. They don’t help, don’t explain the charges, and clearly don’t care. This company is built on deceptive pricing and zero accountability. Stay away — this is not a trustworthy logistics provider.

WILL NEVER USE CENTRAL TRANSPORT AGAIN. HAVE ONLY USED TWICE (1 FOR SECOND CHANCE) AND THEY ARE TERRIBLE! HAVE MANY EXCUSES FOR NOT PICKING UP AS SCHEDULED AND TAKES OVER A WEEK PAST SCHEDULED DATE! YOUR PRICES MAY BE LESS HOWEVER YOUR SERVICE IS SEVERELY LACKING INTEGRITY.

Was quoted a price for LTL - 2-1/2 wks. later they want to charge an additional 330.00 to the bill. Stated that the shipment DIMS are incorrect which would change the Classification. This product is product that is ship regularly with my company . The pallets are the same every time we produce them and stacked the same, height the same and weight the same . Also I have shipped this same shipment to the same location with the same product with no issues or extra charges with other LTL carriers. All they're tryin to do is rip off people. It will be a cold day in h*ll for me to use this company ever again. I will NOT be paying for this! If I could give zero stars I would.

I WOULD NEVER RECOMMEND THIS COMPANY! In my job I constantly ship pallets all over the U.S. I frequently use various LTL carriers. This is the worst! They will promise a pickup time, even if you call multiple times to confirm and then they never show up. They refuse to make things right. They have horrendous customer service Do yourself a favor And book with someone else.

THE ABSOLUTE WORST SHIPPING COMPANY I have ever worked with. They damaged almost $2,000 worth of US Government property, went through the formal claims process to which they approved but then got a check in the mail for about $100 bucks. I reached out to my point of contact to ask where the other $1,900 was but to no avail. Do not do business with these guys. Ever.

They wouldn't accept a return of a package in the same packaging it was shipped to me in. I received a rotary phase converter bolted down to a pallet wrapped in plastic wrap and shipped through Central Transport's Aurora facility. About 6 months later, I resold the unit back to the original seller. The unit was still bolted down to the pallet and re-wrapped in plastic wrap. However, the manager, Dan Carey, receiving the goods decided I needed to construct a crate around the pallet in order to receive it and forced me to come back the next day. I pleaded with Dan Carey to let it go because it was shipped to me the same exact way through his service. He started ranting about people who tried to send engine transmissions wrapped in tires and wouldn't understand my situation. There is a severe lack of customer service here. Avoid Central Transport at all costs.